Client Care Advisor

4 weeks ago


Peterborough, Peterborough, United Kingdom beBee Professionals Full time £20,000 - £30,000

We are seeking a Client Care Advisor to provide exceptional customer support in Peterborough, UK. As a key member of our team, you will handle customer inquiries, provide accurate information, and resolve issues efficiently.

Key Responsibilities:

  • Handle customer inquiries via phone, email, and chat.
  • Provide product and service information.
  • Resolve customer complaints and escalate when necessary.
  • Process customer orders and manage account details.
  • Collaborate with other departments to ensure customer satisfaction.

Requirements:

  • Previous experience in customer service is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to handle high-volume queries.
  • Proficiency in Microsoft Office and CRM systems.
  • Ability to work independently and as part of a team.

Benefits:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.
  • Supportive work environment with clear career progression.


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