Hospitality Services Coordinator

22 hours ago


Nottingham, Nottingham, United Kingdom Grand Care Centre Full time

About Grand Care Centre

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At Grand Care Centre, we are dedicated to providing exceptional care and hospitality services to our residents. We believe in creating a warm and welcoming environment that allows individuals to maintain their independence and achieve their full potential.

Our Values

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We value kindness, compassion, and respect for every individual who walks through our doors. We strive to create a positive and inclusive culture that promotes teamwork, open communication, and continuous learning.

The Role

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We are seeking a highly motivated and organized Head of Hospitality to join our team. The successful candidate will be responsible for overseeing the daily operations of our dining experience, ensuring that all meals are served in a timely and presentable manner. This includes managing rotas, training, and supervising our Hospitality Assistants and Care Assistants.

Key Responsibilities:

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  • ">
  • Ensure high standards of hospitality service">
  • Support and assist visitors">
  • Inform the Chef of any individual requirements of residents">
  • Follow cleaning schedules and procedures as per company HACCP">
  • Ensure all training given is adhered to">
  • Manage allocate duties and supervise the hospitality team ensuring quality delivery of care for the duration of the shift">
  • Coach staff and participate in ongoing development of staff">
  • Take responsibility for promoting safeguarding the welfare of adults that the post holder is responsible for or comes into contact with">
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Benefits and Perks

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We offer a range of benefits and perks, including:

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  • ">
  • Opportunities to progress through our career paths into more senior and management roles">
  • Bank holiday and overtime enhancements">
  • 5.6 weeks annual leave per annum">
  • Paid DBS">
  • Uniform provided">
  • Paid training">
  • Refer a friend referral scheme for certain roles">
  • Excellent induction programme for new starters">
  • A rewarding career with lots of opportunities to progress within the company">
  • Ongoing support and training for nationally recognised qualifications">
  • A competitive rate of pay">
  • Cycle to work scheme">
  • Recognition awards – employee of the month and golden tickets">
  • Travel plan – walk or ride a bike and get a free meal that day">
  • Christmas Bonuses">
  • HASTEE – access to your money as you earn (pay advance)">


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