School ICT Support Specialist
5 days ago
We are seeking a dedicated ICT Technician to join our team at In Technology Group Ltd, supporting a network of educational institutions ranging from primary to high schools. This role requires 100% onsite presence, and you will play a crucial role in maintaining and supporting ICT infrastructure across various educational settings.
Main Responsibilities:- Provide onsite technical support and troubleshooting for ICT systems across multiple schools within the Academy Trust.
- Install, configure, and maintain hardware, software, and network equipment.
- Ensure ICT systems are operational and perform routine maintenance tasks.
- Support teachers, staff, and students with ICT-related issues and provide training as needed.
- Manage user accounts, permissions, and security settings across different school environments.
- Collaborate with external vendors and service providers to resolve technical issues promptly.
- Assist with ICT projects and initiatives, including system upgrades and installations across the Trust.
- Maintain accurate documentation and records of ICT assets and activities within each school.
- Proven experience as an ICT Technician or similar role, ideally within an educational environment.
- Strong knowledge of ICT hardware, software, and networking technologies.
- Ability to work independently, prioritize tasks effectively, and adapt to different school environments.
- Excellent communication and interpersonal skills to support users of varying technical abilities.
- Full driving license and access to a personal vehicle for regular travel between school sites.
- Operating Systems: Windows, macOS
- Network Technologies: DNS, DHCP, LAN/WAN
- Hardware: Desktops, laptops, printers, interactive whiteboards
- Software: Microsoft Office Suite, educational software (e.g., SIMS, Fronter)
- Security: Basic understanding of cybersecurity principles and practices
- Growth opportunities within an Academy Trust setting.
- 28 days annual leave plus bank holidays.
- Pension scheme
- Supportive work environment promoting continuous professional development and career advancement opportunities.
- Opportunity to make a meaningful impact on educational outcomes across multiple schools within the trust.
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