Complaints Resolution Specialist
1 month ago
Job Title: Complaints Handler
Job Summary:
We are seeking a skilled Complaints Handler to join our team at The Recruitment Co. As a Complaints Handler, you will be responsible for resolving customer complaints in a professional and timely manner.
Key Responsibilities:
- Respond to customer complaints in a courteous and professional manner
- Investigate and resolve customer complaints in a timely and efficient manner
- Communicate with customers to understand their concerns and provide solutions
- Work closely with internal teams to resolve customer complaints
Requirements:
To be successful in this role, you will need:
- Strong customer service experience
- Complaint handling and/or life and pensions experience
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
What We Offer:
We offer a competitive salary and a supportive work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
Location:
Basingstoke RG21
Working Hours:
Monday to Friday, 9am to 5pm
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