Service Excellence Associate

3 days ago


Manchester, United Kingdom Bruin Full time
About the Role

This Customer Service Representative position offers an excellent opportunity to develop your skills and career in a dynamic investment management firm based in Manchester.

As a key member of the team, you will be responsible for handling client requests, resolving issues, and ensuring timely communication.

Responsibilities:

  1. Manage and prioritize client inquiries and issues.
  2. Collaborate with internal teams to resolve client complaints.
  3. Follow established procedures to ensure efficient issue resolution.
  4. Communicate effectively with clients to ensure satisfaction.

Requirements and Salary: We seek a motivated individual with prior customer service experience, strong communication skills, and ability to work in a fast-paced environment. The estimated salary for this position is £28,000 - £32,000 per year, commensurate with experience.



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