Motoring Services Team Lead

4 weeks ago


Basingstoke, Hampshire, United Kingdom Halfords Full time
About the Role

We are seeking a highly skilled and experienced Assistant Manager to join our team at Halfords Mobile Expert. As a key member of our team, you will be responsible for delivering a first-class customer experience and supporting our team of Tyre Fitters and Technicians.

Key Responsibilities
  • Ensure hub vehicles and team members are on the road promptly, taking responsibility for goods in, as well as opening and closing the Hub in the absence of the Hub Manager.
  • Acting as a mentor to the existing technician team, supporting the delivery of a high quality and cost-effective service, you will follow processes and procedures, whilst adhering to the legal framework and health and safety requirements.
  • Be a positive and effective ambassador of the company, taking a keen and supportive interest in your team.
  • Support the delivery of a high quality and cost-effective service, following processes and procedures, whilst adhering to the legal framework and health and safety requirements.
Requirements
  • Have experience of working within a Supervisory or Senior role.
  • Be computer literate and able to communicate clearly both verbally and in writing.
  • Be capable of identifying training needs and developing team members.
  • Have experience of working in a customer focused environment.
  • Have a full driving licence with no more than 6 points held for a minimum of 12 months.
  • Be available to work 5 days per week on a rota basis.
What We Offer
  • Store discount, with 25% off most products across Halfords and Tredz.
  • Employee discount, with up to 50% off your garage bills at Halfords Autocentre.
  • Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies.
  • Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more.
  • Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week.
  • Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced.
  • Life assurance.
  • Uniform.
  • Option to join our Sharesave scheme: save to purchase shares at a 20% discount.
  • Cycle to Work scheme.
  • Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future.
  • Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services.
About Us

We are Halfords, the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. We are in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. Join us and be part of our success story in getting the nation safely back on the move.



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