Accommodation Assistant Leader

22 hours ago


London, Greater London, United Kingdom iQ Student Accommodation Full time
About the Role
This is an amazing opportunity to make a real impact on our students' experience at iQ. As an Assistant Manager, you will be responsible for assisting in all aspects of running efficient, safe, and profitable sites whilst focusing on the company's key objective of giving our students their best year yet.

Main Responsibilities:
  1. Supporting the creation of a positive and memorable experience for residents.
  2. Completing administrative tasks, including logging maintenance requests, filing, and preparing notices, working with our student management system – Starez.
  3. Handling and resolving customer complaints with a patient and understanding approach.
  4. Assisting with management of the team and deputising in the absence of the Operations manager.
  5. Ensuring compliance in line with health and safety standards.

Requirements
  • Some management experience, but we're more interested in your people skills, personality, and potential.
  • An energetic leader who thrives in a 'get-stuff-done' kind of environment.

What We Offer
  • 25 days annual leave (plus bank holidays)
  • Day off on your birthday
  • Discretionary bonus scheme
  • Pension – matched up to 8%
  • Life Assurance
  • Season ticket loans
  • Cycle to work scheme
  • Gym discounts
  • Discounts

Estimated Salary
The estimated salary for this role is £35,000 - £45,000 per annum.
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