Mobile Equipment Specialist
4 days ago
We are seeking a skilled Mobile Equipment Specialist to join our Heels & Brogues Group Limited team. As a key member of our service team, you will be responsible for installing, commissioning, and setting up commercial coffee equipment, performing preventative maintenance services, attending break down and repair call outs, and providing operator training.
About the Role
This is a challenging and rewarding role that requires a high level of technical expertise, excellent communication skills, and the ability to work independently in a fast-paced environment. The ideal candidate will have experience in the installation, maintenance, and repair of commercial coffee equipment, as well as strong problem-solving skills and the ability to work effectively with colleagues and customers.
Key Responsibilities
* Install, commission, and set up commercial coffee equipment
* Perform pre-planned preventative maintenance services to ensure optimal performance and extend equipment lifespan
* Attend re-active break down and repair call outs to resolve issues efficiently and effectively
* Provide operator training on the safe operation and cleaning of coffee equipment, ensuring customers receive the best possible support and service
* Self-sufficient management of spare parts stock holding in service van, including ordering and inventory control
* Manage and supply timely paperwork, including full completion of service reports with photos if required, to meet customer expectations and regulatory requirements
* Support colleagues and engage proactively with all areas of the business to achieve shared goals and objectives
Benefits
* Private Medical Insurance (taxable benefit)
* Company van available for private use (taxable benefit)
* Full uniform/PPE provided
* Laptop, mobile phone, company credit card, and fuel card supplied
* 25 days annual leave plus bank holidays
* Non-contributory company pension scheme with 10% employer contribution
* Death in Service benefit (4 times annual salary to nominated persons)
Working Hours
40 hours standard working week
2.5 hours unpaid lunch break
5 hours travelling time paid at £11.50 per hour
1 in 4 weekend rota
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