Customer Service Engineer
2 days ago
Austin Fraser - A Leading UK-Based Manufacturer
Are you an engineering expert looking for a challenging field-based role with a competitive salary and excellent benefits package? We are seeking a skilled Customer Technical Support Engineer to join our team in South East England.
About the Role:
As a Customer Technical Support Engineer, you will be responsible for delivering top-notch service to our customers across Kent and the South-East region. Your primary duties will include field servicing, installations, repairs, and preventative maintenance on a wide range of innovative products. You will also provide vital technical support to our customers whenever needed and work closely with our service, technical support, and sales teams to deliver the highest level of customer satisfaction.
What We Offer:
- Circa £35,000 salary with incredible overtime potential (up to £10k per annum)
- Company car to take you from site to site in style
- 25 days holiday, increasing to 30 with service
- Excellent medical, pension (3% & 8%), and bonus incentives (9% per year) to reward your hard work
We are a forward-thinking company constantly pushing boundaries in technology, supporting customers with cutting-edge, connected capital equipment. If you are passionate about providing expert engineering service and making a difference, we want to hear from you.
About You:
To succeed in this role, you will need strong communication and customer care skills, as well as a working knowledge of electronics, microprocessor-based products, and software-driven systems. Experience or an understanding of fluid/hydraulic systems or printing technology would be a bonus. Whether you've worked with high-tech electronics, medical devices, or industrial systems, if you're ready for a new challenge, we encourage you to apply.
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