Hospitality Staff Member

4 weeks ago

Bath, Bath and North East Somerset, United Kingdom Arena Racing Company Full time

Casual Waiting/Hospitality Staff

We are seeking a skilled and friendly individual to join our team at Bath Racecourse as a Casual Waiting/Hospitality Staff member.

Responsibilities:

  • Provide exceptional customer service to all guests, ensuring a positive and welcoming experience.
  • Work efficiently and effectively as part of a team to deliver high-quality service.
  • Be knowledgeable about all products available within the venue and provide recommendations to guests.
  • Maintain a clean and tidy work environment, adhering to health and safety guidelines.
  • Process orders accurately and efficiently, ensuring all transactions are completed correctly.
  • Work collaboratively with colleagues to achieve business objectives.
  • Adhere to company policies and procedures, including licensing and cash handling.
  • Provide information and assistance to guests, acting as an information point for the venue.
  • Record and report any issues or incidents, maintaining accurate records.
  • Participate in training and development opportunities to enhance skills and knowledge.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Flexibility and willingness to work varied shifts, including weekends and bank holidays.
  • Strong attention to detail and ability to maintain accuracy.
  • Ability to work as part of a team and contribute to a positive and supportive work environment.

What We Offer:

  • A competitive hourly rate.
  • The opportunity to work in a dynamic and fast-paced environment.
  • Training and development opportunities to enhance skills and knowledge.
  • A supportive and collaborative work environment.

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