Technical Support Specialist
1 week ago
We are looking for a highly skilled Technical Support Specialist to join our Henderson Scott team. In this role, you will be responsible for investigating and resolving technical issues in our software, working closely with the development team and clients.
Main Responsibilities:
- Troubleshooting software issues, documenting resolutions, and sharing knowledge within the team.
- Collaborating with the development team to test and validate software updates.
- Providing technical support to clients, addressing their concerns, and ensuring high satisfaction.
Required Skills:
- Bachelor's degree in Computer Science or a related field.
- Proficient in C# programming and experience with debugging or testing frameworks.
- Strong analytical skills to identify and resolve complex software issues.
- Excellent communication skills to interact effectively with both technical and non-technical teams.
Annual Salary: $77,000 - $92,000, depending on qualifications and experience.
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