Technical Support Specialist
2 weeks ago
We are seeking a skilled Technical Support Specialist to join our team at Henderson Scott. In this role, you will play a crucial part in ensuring the smooth operation of our software systems.
Job Description:The ideal candidate will have a solid background in software development and a passion for troubleshooting complex issues. As a Technical Support Specialist, you will be responsible for investigating bugs, functionality problems, and data discrepancies in our software.
Key Responsibilities:- Troubleshooting: Investigate and resolve technical issues in our software using your analytical skills and knowledge of programming languages such as C#.
- Collaboration: Work closely with our development team and clients to ensure issues are addressed promptly and accurately.
- Documentation: Record and document technical issues and resolutions for knowledge sharing and future reference.
- Client Support: Provide technical support to clients, guiding them through system issues and ensuring high satisfaction.
- Testing: Assist with software testing and validation to ensure software updates are applied correctly.
The estimated salary for this position is £35,000 - £45,000 per annum, depending on experience.
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Technical Support Specialist
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Software Support Engineer
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Software Support Engineer
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Software Support Engineer
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Technical Support Specialist
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