Senior Account Manager

5 days ago

Chester, Cheshire, United Kingdom H.B. Fuller Full time

About H.B. Fuller

H.B. Fuller is a leading global adhesives company that provides innovative solutions to enhance the quality, safety, and performance of products people use every day. With a rich history dating back to 1887, our mission is to Connect What Matters by collaborating with customers across various market segments to develop highly specified solutions.

Job Summary

We are seeking a dynamic and technically adept Senior Account Manager to play a crucial role in expanding our market share and retaining our valued customer base across key market segments. As a Senior Account Manager, you will leverage your technical expertise, sales acumen, and strategic mindset to drive growth, optimize profitability, and mentor emerging sales talent.

Key Responsibilities

  • Sales & Growth: Achieve and exceed profit sales targets while maintaining and growing our customer base. Focus on high-potential opportunities and optimize pricing and profitability.
  • Customer Engagement: Deliver H.B. Fuller's value proposition tailored to meet customer needs. Build and maintain strong customer relationships to ensure loyalty and minimize erosion.
  • Technical Support: Provide expert knowledge and insights to customers, work closely with Application Specialist to provide best in class service level.
  • Strategic Sales: Utilize value selling techniques and tools to negotiate pricing and margins. Stay informed on market trends and use this knowledge to be a strategic partner for customers.
  • Operational Excellence: Follow all EHS requirements, leverage sales processes, and consistently manage time between existing and new business pipelines.
  • Reporting & Communication: Provide timely reports and communicate effectively with internal and external stakeholders. Understand and navigate the competitive landscape to position H.B. Fuller advantageously.
  • Mentorship: Train and mentor entry-level and new sales roles, fostering a collaborative and high-performing team environment.

Qualifications

  • Education: 4-year college degree in a related field, preferably with a business and/or chemistry background.
  • Experience: External: 5+ years of relevant sales experience, ideally in a related industry and B2B environment with a chemistry background. Internal: 5+ years of relevant experience within H.B. Fuller, with at least 3 years of successful performance and achievement of sales/profit targets.
  • Skills: Technical knowledge of products and services. Strong business acumen and understanding of sales processes. Excellent negotiation, presentation, and communication skills. Ability to manage and prioritize a diverse pipeline of opportunities. Proficient in using sales tools and systems to drive efficiency and results.
  • Other: Must have a valid driver's license and be willing to frequently travel.

Why H.B. Fuller?

  • Innovation Leader: Join a company recognized for its cutting-edge products and technologies.
  • Customer Focused: Work in an environment that values customer intimacy and consistently delivers value.
  • Growth-Oriented: Be part of a team that is focused on delivering results and driving business growth.
  • Dynamic Environment: Thrive in a role that adapts to change and innovation, keeping you engaged and motivated.

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