Resident Liaison Officer

4 weeks ago


Basildon, Essex, United Kingdom Regen Solutions Full time

Job Title: Resident Liaison Officer - Maintenance and Community Liaison

Job Summary: We are seeking a highly skilled Resident Liaison Officer to join our team at Regen Solutions. The successful candidate will be responsible for delivering a programme of works across the borough, working closely with site managers, residents, and contractors to ensure effective communication and minimal disruption to residents.

Key Responsibilities:

  • Arranging contractor appointments and conducting site and resident visits
  • Attending resident meetings and providing a focal point for resident contact and correspondence
  • Holding briefing sessions and drop-in sessions to inform residents of upcoming works and their impact
  • Dealing with resident queries and concerns in a timely and professional manner

Requirements:

  • Excellent verbal and written communication skills
  • Previous experience in a Resident Liaison Officer role or similar
  • Experience of working in regeneration scenarios and decanting in social housing

About Us: Regen Solutions is a leading provider of regeneration services, dedicated to delivering high-quality solutions that meet the needs of our clients and communities. We are committed to excellence and strive to create a positive impact on the lives of those we serve.



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