Customer Service Liaison Officer
4 weeks ago
We are seeking a highly skilled Resident Liaison Officer to join our team at the GNA Group. This role involves providing exceptional customer service and serving as a point of contact for residents within our Social Housing project in Essex.
Key Responsibilities:- Deliver outstanding customer service in a busy environment, focusing on delivering successful outcomes within challenging deadlines.
- Maintain effective relationships with local authorities, registered housing providers, and other stakeholders.
- Utilize proactive problem-solving skills to address resident complaints and concerns.
- Develop and maintain a comprehensive understanding of Reactive Maintenance Services, ensuring seamless communication with residents.
- Collaborate with cross-functional teams to achieve business objectives and enhance the overall resident experience.
- Operate a company vehicle, ensuring safe and efficient transport of staff and equipment.
- Demonstrated experience working in a customer-facing role, with a proven track record of delivering excellent customer service.
- Excellent communication and interpersonal skills, with the ability to influence and communicate effectively at all levels.
- First-class driving skills, with a valid driving license and a clean driving record.
- Ability to work independently and as part of a team, prioritizing tasks and managing multiple responsibilities.
- Competitive salary of £30,000.00-£33,000.00 per year.
- Full-time, permanent position with a 35-hour workweek.
- Opportunities for professional growth and development within the GNA Group.
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Customer Service Liaison Coordinator
2 weeks ago
Basildon, Essex, United Kingdom Daniel Owen Ltd Full timeAbout Daniel Owen LtdAt Daniel Owen Ltd, we're seeking an experienced Customer Service Liaison Coordinator to join our team in Basildon.Job SummaryWe're looking for a skilled professional to handle customer inquiries, schedule appointments, and coordinate with internal teams to ensure seamless service delivery. This role requires strong communication skills,...
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**Customer Technical Liaison**
2 weeks ago
Basildon, Essex, United Kingdom Vontier Full timeJob Description: As a Customer Technical Liaison at Vontier, you will play a crucial role in extending our customer journey beyond product sales. You will be the first point of contact for customers' queries regarding equipment, undertaking diagnostic assessments, and managing remote fixes. Your key responsibilities will include: • Analyzing equipment...
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Customer Liaison Specialist
4 weeks ago
Basildon, Essex, United Kingdom Daniel Owen Ltd Full timeAbout the RoleWe are seeking a skilled Customer Liaison Specialist to join our team at Daniel Owen Ltd. As a key member of our team, you will be responsible for liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that our contractual Service Level Agreements are met and no false promises are given.Your Key...
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Resident Liaison Officer
4 weeks ago
Basildon, Essex, United Kingdom Regen Solutions Full timeJob Title: Resident Liaison Officer - Maintenance and Community LiaisonJob Summary: We are seeking a highly skilled Resident Liaison Officer to join our team at Regen Solutions. The successful candidate will be responsible for delivering a programme of works across the borough, working closely with site managers, residents, and contractors to ensure...
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Customer Liaison Representative
1 day ago
Basildon, Essex, United Kingdom Kenect Recruitment Full time**Job Summary:**We are seeking a highly motivated individual to join our team as a Customer Liaison at Kenect Recruitment.**About the Role:**This is an exciting opportunity for someone who enjoys working in a busy environment and providing exceptional customer service. As a Customer Liaison, you will be the first point of contact for visitors and clients,...
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Education Liaison Officer
1 month ago
Basildon, Essex, United Kingdom Volunteer Centre Harlow Full timeSchools and Charity Partner Liaison OfficerThis role involves establishing IT requirements with schools and agreeing on delivery schedules. It typically involves telephoning school contacts to discuss available options and provide guidance.Key SkillsExcellent written and verbal communication skills.Ability to work independently and collaboratively.We are...
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Education Liaison Officer
1 month ago
Basildon, Essex, United Kingdom Volunteer Centre Harlow Full timeSchools and Charity Partner Liaison OfficerThis role involves establishing relationships with schools to understand their IT needs and agreeing on delivery schedules. The position requires excellent communication skills, both written and verbal, as well as the ability to work independently and collaboratively. The ideal candidate will be self-motivated and...
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Schools Liaison Officer
1 month ago
Basildon, Essex, United Kingdom Volunteer Centre Harlow Full timeSchools Liaison OfficerThis role involves establishing relationships with schools to understand their IT requirements and agree on delivery schedules. The position requires excellent communication skills, both written and verbal, to effectively engage with school contacts and discuss available options. The ideal candidate will be self-motivated, able to work...
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Customer Liaison Specialist
3 weeks ago
Basildon, Essex, United Kingdom Daniel Owen Ltd Full timeAbout the RoleAs a key member of our team at Daniel Owen Ltd, you will be responsible for scheduling appointments to ensure Service Level Agreements are met and no false promises are given. You will liaise with clients, sub-contractors, suppliers, and supervisors to discuss complex repairs, demanding customers, and those who have suffered service failure,...
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Clinical Liaison
4 weeks ago
Basildon, Essex, United Kingdom Integrated Care 24 Full timeRole OverviewThe Clinical Liaison will be the first point of contact for patients upon arrival at a dedicated base, ensuring their confidentiality is maintained. This role requires empathy and competence in IT skills to navigate a computer screen while communicating with patients.Key ResponsibilitiesWelcoming patients and maintaining confidentialityProviding...
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Administrative Officer
1 month ago
Basildon, Essex, United Kingdom Department for Work and Pensions Full timeJob SummaryWe are seeking a skilled Administrative Officer to join our team at the Department for Work and Pensions. As part of our Operational Delivery team, you will play a vital role in supporting our customers and delivering high-quality services.Key ResponsibilitiesProvide exceptional customer service to a diverse range of claimants via face-to-face and...
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Repair Liaison Coordinator
4 days ago
Basildon, Essex, United Kingdom Daniel Owen Ltd Full timeDaniel Owen Ltd is a leading provider of repair services, and we are currently seeking a highly motivated and experienced individual to fill the role of Repair Liaison Coordinator.This is a permanent position based in Basildon, working Monday to Friday 0800-1700. The salary is £26,500-£27,000 per annum.About the Job:The successful candidate will be...
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Customer Service Advisor
2 days ago
Basildon, Essex, United Kingdom Randstad Staffing Full timeKey ResponsibilitiesWe are seeking an experienced Customer Service Advisor to join our team in Basildon. As a key member of our Property Maintenance team, you will be responsible for responding to inbound communications from tenants, accurately diagnosing issues, and managing ingoing and outgoing mail.RequirementsA minimum of previous experience within the...
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Customer Service Representative
2 months ago
Basildon, Essex, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Basildon, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...
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Customer Service Ambassador
3 weeks ago
Basildon, Essex, United Kingdom NEXT Full timeAbout the Role:To succeed as a Sales Team Member, you will focus on delivering exceptional customer service and stock operations in a fast-paced store environment.Key Responsibilities:Provide fast and friendly service to customers, helping them find the perfect products.Share your passion and knowledge about our products, enhancing customer satisfaction.Work...
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Customer Service Ambassador
3 weeks ago
Basildon, Essex, United Kingdom Cineworld Cinemas Ltd Full timeDelivering Exceptional Customer ServiceWe are seeking a Customer Service Team Member to join our Cineworld Cinemas Ltd team. As a key member of our team, you will be responsible for ensuring that our customers receive the highest standard of service at all times.In addition to your excellent communication skills and friendly demeanor, you will be able to...
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Customer Service Representative
4 days ago
Basildon, Essex, United Kingdom Daniel Owen Ltd Full timeAbout Daniel Owen LtdWe are a company that provides high-quality repair services. We are looking for a Customer Service Representative to join our team.The successful candidate will have good communication skills and be able to work effectively with clients, sub-contractors, suppliers and supervisors.This is a permanent role based in Basildon, working Monday...
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Customer Service Representative
3 weeks ago
Basildon, Essex, United Kingdom Next Full timeApply Now for a Rewarding Sales Team Member RoleWe are looking for a talented Sales Team Member to join our dynamic store team. As a key member of our team, you will be responsible for delivering exceptional customer service and stock operations to our customers.About the RoleProvide fast and friendly service to our customers, helping them find the perfect...
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Basildon, Essex, United Kingdom Mid and South Essex NHS Foundation Trust Full timeJob OverviewWe are seeking a highly skilled Paediatric Mental Health Liaison Nurse Specialist to join our team at Mid and South Essex NHS Foundation Trust. This role will provide visible, credible professional clinical leadership, supporting the clinical management of children with mental health conditions and eating disorders who have been admitted on to...
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Customer Service Ambassador
5 days ago
Basildon, Essex, United Kingdom NEXT Full timeCompany OverviewAt NEXT, we pride ourselves on delivering outstanding service to our customers. Our fast-paced store environment is the perfect place for you to grow and develop your skills.SalaryWe offer a competitive salary of £9.50 per hour, paid weekly. This includes the shifts you are applying for: Sunday 11:00 - 14:45 and Thursday 13:45 - 20:00.Job...