Cloud Technology Support Lead

4 days ago


Hessle and Hill Top, United Kingdom Giacom Group Full time
About the Opportunity

We are currently seeking a talented ICT Service Desk Analyst to join our team at Giacom Group. This is an exciting opportunity to work in a dynamic environment and make a real impact.

Key Responsibilities:
  • Provide excellent customer service in a cloud-based setting.
  • Collaborate with teams to achieve high performance and meet targets.
  • Address customer incidents based on their priorities.
  • Analyse and resolve complex technical issues.
  • Develop and implement efficient service delivery processes.
  • Build strong relationships with colleagues and stakeholders.
Salary Information:

The estimated salary for this role is around £30,000 per annum, dependent on experience.

Benefits Package:
  • Career advancement opportunities.
  • No dress code policy.
  • Generous holiday allowance.
  • Pension scheme available.
  • Free refreshments provided.


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