Sales Experience Manager

3 weeks ago


London, Greater London, United Kingdom Shoreditch Treehouse Full time
About the Role

Shoreditch Treehouse is seeking a charismatic Sales Coordinator to be the friendly face and voice of our team. In this pivotal role, you will transform initial inquiries into unforgettable experiences for our valued clients.

Sales Management:

  • Engage with potential and current clients, offering timely and precise assistance.
  • Highlight the unique charm of Shoreditch Treehouse, negotiate terms, and finalise contracts and invoices to secure bookings.
  • Manage and report data accurately to bolster sales performance.
  • Present insightful lead forecasts to track sales, revenue, and upcoming opportunities.

Post-Event Engagement:

  • Connect with clients post-event, gather feedback, and update CRM with insights for continuous improvement.
  • Address any client concerns promptly to nurture lasting positive relationships.

Event Coordination:

  • Collaborate with the Venue Coordinator and Venue Manager to ensure seamless event execution.
  • Work closely with the team to deliver a consistently high-quality Treehouse experience.

We're seeking someone who is an effective communicator, experienced in account management, confident and persuasive, CRM and data savvy, multitasking maestro, target-oriented, energetic, positive, and enjoys working in a small dynamic team.

Customer Service Excellence: Ideally, 2+ years of providing top-tier service in corporate, retail or premium hospitality.

Remuneration: £32,000 salary plus quarterly performance bonus.



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