Customer Experience Architect
2 weeks ago
We're on a mission to revolutionize the way people shop and sell at DEPOP, and we need a skilled professional to help us achieve this goal. As a seasoned Data Integrity Specialist, you'll play a critical role in safeguarding customer data accuracy, cleanliness, and compliance across our various platforms.
Main Tasks- Ensure the integrity of customer information across multiple systems by verifying data consistency and accuracy.
- Collaborate with the CRM team to maintain consent alignment with user preferences and ensure effective campaign coordination.
- Liaise with Braze representatives to ensure seamless feature implementation and advocate for email deliverability excellence within the CRM team.
- Oversight of experiment libraries to ensure correct Braze configurations and accurate Looker recordings.
- Develop actionable strategies informed by data insights, focusing on audience segmentation, data hygiene improvements, and deduplication/enrichment.
- Proficiency in marketing and customer data platforms (e.g., Segment, Braze) and experimentation tools (e.g., Optimizely).
- Familiarity with email deliverability principles, including SPAM policies, reputation management, and best practices.
- Excellent cross-functional communication skills, enabling technical discussions at all business levels.
- Proficiency in SQL.
Salary: $80,000 - $110,000 per year
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Customer Experience Architect
3 weeks ago
London, Greater London, United Kingdom Zeotap GmbH Full timeSucceed as a Customer Experience Architect at Zeotap GmbH, where you will design and implement innovative solutions to enhance customer experiences with our cutting-edge data platform.About the CompanyFounded in 2014, Zeotap's mission is to make customer data easy, secure, and impactful. Our team empowers the world's most innovative brands to deliver more...
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Customer Experience Architect
2 weeks ago
London, Greater London, United Kingdom Zen Educate Inc. Full timeWe are seeking a Customer Experience Architect to join our team at Zen Educate Inc. in London. As a key member of our marketing team, you will be responsible for designing and delivering exceptional customer experiences across all touchpoints.Key Responsibilities:Developing and executing customer-centric marketing strategies that drive engagement, retention,...
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Customer Experience Architect
2 weeks ago
London, Greater London, United Kingdom Xcede Full time £90,000Xcede's Customer Experience Architect will be responsible for designing and implementing chatbot solutions that enhance customer interactions. This involves collaborating with various teams within the business to ensure seamless integration and staying up-to-date with the latest technology developments.Main Responsibilities:Design chatbot solutions that meet...
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Customer Experience Architect
3 weeks ago
London, Greater London, United Kingdom Ntrinsic Consulting Europe Limited Full timeWe are seeking a talented Customer Experience Architect to lead our efforts in delivering a cutting-edge CIAM solution for a renowned financial institution. As part of our team, you will have the chance to design and implement innovative solutions, drive business process improvements, and ensure exceptional customer experiences.Key qualifications include...
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Customer Experience Solutions Architect
2 weeks ago
London, Greater London, United Kingdom GRIDSERVE Full timeJob Title: Customer Experience Solutions ArchitectWe are seeking a highly skilled Customer Experience Solutions Architect to join our team at GRIDSERVE. As a key member of our digital transformation team, you will be responsible for designing and implementing custom customer experience solutions that meet the evolving needs of our customers.**About the...
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Customer Experience Architect
1 month ago
London, Greater London, United Kingdom Contentful Full timeAre you passionate about delivering impactful customer experiences? Do you want to be part of a team that shapes the digital future of organizations? As a Customer Experience Architect at Contentful, you will have the opportunity to make a real difference in the lives of our customers.In this role, you will be responsible for gaining in-depth knowledge of...
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Digital Customer Experience Architect
1 week ago
London, Greater London, United Kingdom FlexOS Global Pte. Ltd. Full timeJob Title: Digital Customer Experience ArchitectDescription:FlexOS Global Pte. Ltd. is a leader in AI-driven digital customer engagement solutions across email, mobile, and web. We are seeking an experienced Digital Customer Experience Architect to join our Emerging Markets Sales team.In this role, you will engage with customers ranging from operational...
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Global Customer Experience Architect
2 weeks ago
London, Greater London, United Kingdom IAG Loyalty Full timeAccount Solutions Architect, CommercialWe're on a truly exciting journey of growth and transformation – we're going places.As a key member of our team, you will oversee the quality of products delivered on the platform. We help 40 million members see the world through rewarding experiences. They could be jetting off on the trip of a lifetime, exploring...
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Cloud Architect
6 days ago
London, Greater London, United Kingdom I did my part and supported the Regular Toilet Full timeAbout the OpportunityWe are seeking a Cloud Architect to join our Customer Experience team. In this role, you will be responsible for designing and implementing scalable and efficient customer support tooling and workforce management systems using cloud-based technologies such as AWS.You will work closely with our product, data, and operational teams to...
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Experience Architect
2 weeks ago
London, Greater London, United Kingdom Aprimo Full timeAbout the PositionWe are seeking an experienced Experience Architect to join our R&D team at Aprimo.In this role, you will be responsible for shaping the overall user experience of our platform, ensuring it meets the needs of our global customer base.With a strong background in UX/UI design and a passion for creating user-centric experiences, you will lead...
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User Experience Architect
3 weeks ago
London, Greater London, United Kingdom ION Group Full timeUser Experience Architect Job DescriptionWe are seeking an experienced User Experience Architect to join our team at the ION Group. In this role, you will be responsible for designing user journeys and experiences for a new commercial banking portal. You will work closely with the design and technology strategy teams to develop a comprehensive solution that...
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Product Experience Architect
2 weeks ago
London, Greater London, United Kingdom Akeneo: The Product Experience Company Full timeAkeneo is a leading Product Information Management (PIM) company, committed to delivering exceptional product experiences.As a Staff Engineer at Akeneo, you will play a crucial role in driving technical excellence within our engineering team. Your expertise will help us maintain best practices and standards, ensuring seamless collaboration and efficient...
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Digital Experience Architect
3 weeks ago
London, Greater London, United Kingdom ZEAK Labs Ltd Full timeDigital Experience Architect Job DescriptionZEAK Labs Ltd is a leading digital agency that specializes in creating innovative digital experiences. We are seeking a talented digital experience architect to join our team of experts. As a digital experience architect, you will be responsible for designing and developing cutting-edge digital solutions that meet...
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Onboarding Experience Architect
3 weeks ago
London, Greater London, United Kingdom Brandwatch Full timeAbout the Job:We are looking for an Onboarding Experience Architect to join our team at Brandwatch. As a key member of our leadership team, you will be responsible for designing and implementing onboarding experiences that drive customer success and improve operational efficiency.Key Responsibilities:Develop and implement onboarding strategies that enhance...
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Customer Journey Architect
2 weeks ago
London, Greater London, United Kingdom Harnham Full timeJob DescriptionCustomer Journey ArchitectHarnham is seeking a skilled Customer Journey Architect to lead our team's efforts in understanding and enhancing the customer experience. The ideal candidate will have a proven track record of analyzing complex data and developing strategic recommendations to drive business growth.Responsibilities:Design and...
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User Experience Architect
2 weeks ago
London, Greater London, United Kingdom 3Search Full timeAbout the Opportunity:We are looking for a talented User Experience Architect to join our growing design team at 3Search. As a User Experience Architect, you will be responsible for designing and developing user-centered experiences that meet the needs of our customers.Your primary focus will be on collaborating closely with our Product & Engineering...
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Conversational Shopping Experience Architect
3 weeks ago
London, Greater London, United Kingdom ENGINEERINGUK Full timeConversational Shopping Experience ArchitectAbout the Role:The Conversational Shopping team at ENGINEERINGUK is looking for an experienced Conversational Shopping Experience Architect to join its team. As a Conversational Shopping Experience Architect, you will be responsible for designing and implementing conversational shopping experiences that meet the...
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Travel Experience Consultant
6 days ago
London, Greater London, United Kingdom Intrepid Experience Full timeAre you a travel enthusiast with a knack for exceptional customer service? Intrepid Experience seeks a passionate Travel Experience Consultant to join our dynamic team in London.We exist to inspire, create, share, and lead the best travel experiences ever – for both people and the planet. In this role, you'll be responsible for guiding customers through...
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Customer Success Architect
1 week ago
London, Greater London, United Kingdom Cisco Systems, Inc. Full time**Job Title:** Customer Success Architect**Salary Estimate:** $160,000 - $220,000 per yearWe are seeking a skilled Customer Success Architect to join our team at Cisco Systems, Inc. As a key member of our organization, you will be responsible for ensuring customer success and aligned outcomes by providing relevant technical information and guidance to the...
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Customer Experience Operations Lead
2 weeks ago
London, Greater London, United Kingdom Akeneo: The Product Experience Company Full timeWe are excited to offer a challenging and rewarding opportunity for a Senior Customer Experience Operations Analyst at Akeneo, the Product Experience Company. As a key member of our team, you will play a vital role in shaping the future of our Customer Success and Professional Services teams.Job OverviewThis position requires a skilled professional with +3...