Product Support Manager EMEA
2 days ago
This office-based position is responsible for managing the Product Support Team to maximize customer satisfaction and revenue growth. The role involves team structuring, day-to-day management, and increasing regional customer satisfaction.
Key Responsibilities:- Manage and develop the Product Support Team to achieve customer satisfaction, revenue growth, high productivity, and individual accountability.
- Schedule Sales & Applications Engineers to provide adequate phone, email, and chat coverage.
- Assist the Product Support Team with complex technical inquiries and involve Solutions Engineers for technical issues.
- Work towards continuous improvement of sales processes and customer journeys.
- Define and track key performance indicators (KPIs) and report them to stakeholders.
- Interface with marketing to provide customer feedback and identify support needs.
The ideal candidate has a minimum of three years experience in technical sales and/or product support, knowledgeable about sales and support processes, fluent in English, and travel willingness. Estimated salary range: £45,000 - £60,000 per annum, depending on location and experience.
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Production Hygiene Operations Manager
2 weeks ago
Malton, North Yorkshire, United Kingdom Stafforce Full timeJob Title: Production Hygiene Operations ManagerAbout the Role:We are seeking a skilled Production Hygiene Operations Manager to join our team at Stafforce. In this role, you will be responsible for leading and managing a team of hygiene operatives to ensure compliance with hygiene standards in a leading food manufacturing site.Key Responsibilities:•...
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Production Engineering Support
1 week ago
Malton, North Yorkshire, United Kingdom Williams Manufacturing Full timeAbout Our Team:At Williams Manufacturing, we pride ourselves on being a leader in our industry. Our team is dedicated to providing high-quality products and services to our customers. We are committed to continuous improvement and strive to create a positive and inclusive work environment.Job Description:The Maintenance Engineer will play a key role in...
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Regional Product Specialist
2 days ago
Malton, North Yorkshire, United Kingdom Edmund Optics Full timeJob SummaryWe are looking for an experienced Product Support Manager to join our team in Europe. The successful candidate will be responsible for managing the Product Support Team, developing and implementing strategies to improve sales processes and customer journeys, and collaborating with cross-functional teams.Key Requirements:Minimum of three years...
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Production Operatives Assistant
4 weeks ago
Malton, North Yorkshire, United Kingdom The Sure Group Full timeProduction Operatives Job DescriptionSureStaffing UK Ltd are seeking a Production Operatives to work for our client in Malton, North Yorkshire.The client is a leading provider of high-quality tofu products.Responsibilities:To operate production processes in line with standard operating procedures and Shift Manager instructions.Monitor the upkeep of machinery...
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Production Maintenance Supervisor
1 week ago
Malton, North Yorkshire, United Kingdom Employment Solutions Ltd Full timeEngineering Operations Manager PositionWe are looking for an experienced Engineering Operations Manager to join our team at Employment Solutions Ltd. As a key member of our team, you will be responsible for leading a shift of maintenance engineers, ensuring that all maintenance tasks are completed safely and efficiently.Key ResponsibilitiesLead and manage a...
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Food Production Specialist
2 days ago
Malton, North Yorkshire, United Kingdom Pro-Pak Foods Full timeProduction Cook">We are seeking an experienced and skilled Production Cook to join our team at Pro-Pak Foods in North Yorkshire. As a leading supplier of ready meals, we offer a dynamic and fast-paced work environment.">About the Role:As a Production Cook, you will be responsible for preparing and cooking food to high standards, ensuring all products meet...
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Retail Product Advisor
3 weeks ago
Malton, North Yorkshire, United Kingdom EFE Personnel Limited Full timeEFE Personnel Limited is seeking a results-driven Retail Product Advisor to join their team. In this part-time, flexible role, you will have the opportunity to balance work and other commitments.About the Role:Provide expert advice on product placement and display to retailers and store managers.Responsibilities:Conduct regular store visits to ensure proper...
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Product Placements Specialist
3 weeks ago
Malton, North Yorkshire, United Kingdom EFE Personnel Limited Full timeEFE Personnel Limited is seeking a highly skilled Product Placements Specialist to join their team. This part-time, flexible role offers individuals the opportunity to balance work and other commitments.About the Role:Conduct regular store visits to ensure proper product placement and display.Develop and maintain strong relationships with retailers and store...
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Aerospace Production Specialist
4 weeks ago
Malton, North Yorkshire, United Kingdom Stafforce Full timeAt Stafforce, we are committed to delivering high-quality products and maintaining the highest standards of safety and efficiency in our food processing facilities located near Scarborough. We are seeking a skilled and motivated production operative to join our small team.Job SummaryWe are looking for a reliable and efficient individual to work as part of...
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Production Team Leader
2 weeks ago
Malton, North Yorkshire, United Kingdom PR O-Pak Foods Ltd Full timeAbout UsAt PR O-Pak Foods Ltd, we are a major supplier of delicious ready meals to many leading supermarkets and convenience stores in the UK. Our chefs work closely with customers to create a menu of over 200 quality meals. We are currently looking for an experienced Nightshift Manager to join our fast-growing team.Job DescriptionThis role involves leading...
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Technical IT Support Specialist
4 weeks ago
Malton, North Yorkshire, United Kingdom Principal IT Full timeIT Helpdesk SupportPrincipal IT is seeking an experienced Technical IT Support Specialist to join their team on a permanent basis.The successful candidate will be the primary point of contact for IT Service within the business, providing technical support and maintenance across various locations in the UK and Europe.Key Responsibilities:On-Call Support:...
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Sales Support and Solutions Expert
4 days ago
Malton, North Yorkshire, United Kingdom Verto People Full timeJob Description: As a Sales Support and Solutions Expert, you will be responsible for generating quotations and proposals of measurement equipment and associated instrumentation products to customers. You will also provide technical support and cover to other sales engineers and all aspects of customer services.Responsibilities:Learn all aspects of...
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Stock Management Specialist
2 weeks ago
Malton, North Yorkshire, United Kingdom Pro-Pak Foods Full timeStock Management SpecialistAre you looking for a career that combines attention to detail with effective inventory management? Pro-Pak Foods Ltd has an exciting opportunity for a Stock Management Specialist. In this role, you will be responsible for overseeing the entire stock management process, from receiving deliveries to issuing stock to production...
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Administrative Support Coordinator
3 weeks ago
Malton, North Yorkshire, United Kingdom Transformation Unit Full timeJob Title: Administrative Support CoordinatorIn the Transformation Unit, we are seeking an Administrative Support Coordinator to join our team. As an Administration Apprentice Assistant, you will provide exceptional support to our administrative functions.This role is ideal for someone who enjoys working in a fast-paced environment and has excellent...
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Education Support Specialist
2 weeks ago
Malton, North Yorkshire, United Kingdom Principal Resourcing Full timeJob Title: Education Support SpecialistWe are seeking a highly motivated and disciplined individual to work with our partnership schools and academies across North Yorkshire as an Education Support Specialist.This role plays a vital part in the education of secondary pupils by providing a seamless learning experience in the short-term absence of a teacher....
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Cafe Operations Manager
2 weeks ago
Malton, North Yorkshire, United Kingdom Morrison's Full timeMorrison's is a leading UK food retailer with over 500 stores across the country.We're seeking an experienced Cafe Manager to lead our store teams and deliver exceptional customer service.The successful candidate will have a strong track record of managing high-performing teams in fast-paced environments and will be able to build effective relationships with...
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Primary Education Support Staff
3 weeks ago
Malton, North Yorkshire, United Kingdom CV-Library Full timeCER Education Recruitment invites applications from qualified individuals for a Primary Education Support Staff role. As a member of our team, you will play a vital part in supporting students with SEN needs in their Primary schools.About the RoleThis position involves working as general classroom support, assisting teachers with group management and...
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Radiology Team Support Coordinator
4 weeks ago
Malton, North Yorkshire, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full timeAbout UsAt York and Scarborough Teaching Hospitals NHS Foundation Trust, we are committed to providing high-quality patient care in a safe and supportive environment. Our team of dedicated healthcare professionals is passionate about delivering exceptional service to our patients and their families.Job SummaryWe are seeking an experienced Radiology Services...
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Classroom Support Specialist
1 week ago
Malton, North Yorkshire, United Kingdom Principal Resourcing Full timePrincipal Resourcing is seeking a dedicated and dynamic individual to fill the role of Cover Supervisor in our partnership schools and academies across North Yorkshire. This position plays a vital part in the education of secondary pupils by providing seamless coverage during short-term teacher absences.As a Cover Supervisor, you will work closely with...
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Technical Service Director Europe
2 days ago
Malton, North Yorkshire, United Kingdom Edmund Optics Full timeAbout the RoleWe are seeking an experienced Product Support Manager to join our team in Europe. This role offers a unique opportunity to work with a leading manufacturer and supplier of optics, imaging, and photonics technology.Responsibilities:Manage and lead the Product Support Team to deliver exceptional customer service and drive business growth.Develop...