Client Services Director

1 week ago


Essex, United Kingdom Alchemy Global Talent Solutions Full time

Job Summary

We are seeking a seasoned Account Manager to join our Client Services department at Alchemy Global Talent Solutions. As an Account Manager, you will play a critical role in building and maintaining strong relationships with our clients, driving growth and revenue through strategic partnerships, and overseeing the successful delivery of projects from start to finish.

Key Responsibilities

  • Serve as the primary point of contact for assigned clients, ensuring seamless communication and timely issue resolution.
  • Develop and execute account strategies to drive business growth and expansion.
  • Collaborate with cross-functional teams to deliver high-quality projects within budget and scope.
  • Maintain accurate records and reports, including project progress, client interactions, and sales metrics.
  • Stay up-to-date on industry trends and competitor activity, applying insights to inform business decisions and drive innovation.
  • Foster a culture of excellence, encouraging continuous learning, improvement, and teamwork among colleagues.

Requirements

  • Proven track record of success in account management, preferably in an agency setting.
  • Excellent communication, negotiation, and problem-solving skills.
  • Ability to work effectively in a fast-paced environment, managing multiple priorities and deadlines.
  • Strong analytical and strategic thinking skills, with a focus on driving business growth and revenue.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams).
  • Demonstrated expertise in project management principles and methodologies.

What We Offer

  • A competitive salary range of $80,000 - $105,000 per annum.
  • A comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • Ongoing professional development and training opportunities, supporting your career growth and advancement.
  • A dynamic and supportive work environment, promoting collaboration, creativity, and teamwork.


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