Event Crowd Safety Manager

2 months ago

London, Greater London, United Kingdom Queen Elizabeth Olympic Park - LLDC Full time
About the Role

We are seeking a highly experienced and skilled Crowd Safety Manager to join our team at Queen Elizabeth Olympic Park - LLDC. As a key member of our event day safety team, you will play a crucial role in delivering safe and enjoyable events for our guests.

Key Responsibilities
  • Work closely with the London Stadium Safety Officer and the event day Crowd Safety Team to deliver safe and enjoyable events in accordance with the Spectator Safety Policy, relevant legislation, and the venue safety certificate.
  • Provide guidance and leadership to the team, enhancing the customer experience for our guests.
  • Hold a Level 3 in Spectator Safety or above, as well as a SIA Door Supervisor Licence.
  • Have experience of leading large teams in a similar venue, a demonstrable history of mentoring and developing supervisors, and writing detailed post-event reports.
  • Have strong communication skills, a passion for excellence, a friendly and approachable manner, and a focus on providing outstanding customer service.
Requirements
  • Commit to working 80% of the events at London Stadium.
  • Be willing to commit to any additional training required, such as customer service and online event-specific inductions.
  • Be subject to a Disclosure and Barring Service record check if you do not hold a SIA licence.
About Us

Queen Elizabeth Olympic Park - LLDC is a world-class venue that hosts a variety of events, including concerts, rugby, and athletics. We are committed to providing a safe and enjoyable experience for our guests, and we are seeking a skilled and experienced Crowd Safety Manager to join our team.

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