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Administrative Assistant
2 months ago
We are seeking a highly organized and communicative Administrative Assistant to join our dynamic administration and reception team in the Neurology department at York Hospital.
The successful candidate will provide a range of basic clerical support, including meeting with patients on reception, helping with appointments and queries, and using e-referral software to process new patient referrals.
This is an exciting opportunity to work in a busy healthcare setting and contribute to the delivery of high-quality patient care.
About the RoleThe Administrative Assistant will be the first point of contact for our service users and will be responsible for:
- Meeting with patients on reception and helping with appointments and queries
- Using e-referral software to process new patient referrals
- Monitoring the joint email inbox
- Receiving general enquiries in person or over the phone
- Liaising with clinicians to book follow-up appointments for patients
We offer a range of benefits to support our staff, including:
- Access to the NHS Pension Scheme
- 27 days holiday rising to 33 days (depending on NHS Trust service)
- A generous relocation package for hard-to-fill positions
- A variety of different types of paid and unpaid leave
- Confidential advice and support from our Employee Assistance Programme
- NHS Car Lease scheme and Cycle to Work scheme
- An extensive range of learning and development opportunities
- Discounts on restaurants, getaways, shopping, motoring, cinema, and finance
To be successful in this role, you will need:
- GCSE Level or equivalent in Maths and English
- Computer literacy skills to RSA2, NVQ 2 or equivalent
- Experience of dealing with confidential information (desirable)
- Previous Office/Administrative experience in an NHS environment (desirable)
- Self-disciplined/motivated, empathetic, and able to function effectively as part of a team
We are a values-driven organization that prioritizes kindness, openness, and pursuit of excellence. We welcome applications from everyone and are committed to increasing diversity in our workforce. If you have any requirements or need support with your application, please contact us.
