SAP Implementation Expert

2 days ago


Moulton Chapel, Lincolnshire, United Kingdom Bakkavor Full time

About the Company

At Bakkavor, we're proud to be the market leader in the UK fresh prepared food industry. We supply meals, salads, desserts, pizza, and bread to leading grocery retailers, including Tesco, M&S, Sainsbury's, and Waitrose. Our team of around 18,000 colleagues operates from 44 sites across three markets, delivering over 3,000 products.

As a Commercial Process Improvement Specialist, you will be part of a dynamic team that is constantly evolving, progressing, and diversifying. You will have the opportunity to work on significant transformation projects with high-level change impacts, leveraging your expertise in business process knowledge and system implementation.

You will work closely with project teams to assess and deploy future-state solutions, ensuring successful transitions to new ways of working. Your excellent communication and collaboration skills will enable you to engage and influence stakeholders effectively, while your self-motivation and proactive approach will drive problem-solving and innovation.

In this role, you will have the opportunity to develop your skills and expertise, working with a talented team of professionals who share your passion for delivering high-quality products and developing high-quality careers.

As a Commercial Process Improvement Specialist, you will be responsible for ensuring the successful review and adoption of standard Bakkavor processes, helping colleagues understand and adjust to new ways of working in their functional area. You will act as a key liaison between project teams and the business, providing critical support to colleagues and offering important feedback to project teams.

Key activities will include coordinating change management activities, supporting business data activities, performing user testing in new systems, reviewing and validating training materials, and engaging and communicating with impacted groups.

Responsibilities

  • Serve as primary point of contact for day-to-day SAP end-users, supporting queries and issues, ensuring timely resolution and escalation when necessary.
  • Coordinate change management activities across affected functions, managing business impact actions to ensure successful transitions to new standard processes and ways of working.
  • Communicate effectively with impacted colleagues, champion changes, and provide insight into impacted audiences.
  • Work closely with project teams, utilising your understanding of existing systems, processes, and tools to assess and deploy future-state solutions.
  • Participate in SAP project activities, including User Acceptance Testing (UAT), attend workshops, go-live preparation, and post-go-live support.
  • Contribute as a Subject Matter Expert (SME), actively contributing or leading discussions using your knowledge of existing processes, data, or systems.
  • Support business data activities, including data cleansing and validation of training materials.

Requirements

  • Excellent communication and collaboration skills, able to work with both technical and non-technical stakeholders.
  • Strong interpersonal skills with the ability to engage and influence stakeholders.
  • Self-motivated with a proactive approach to problem-solving.
  • Excellent understanding of your department/function, processes, data, systems, and people.
  • Adaptable and able to thrive in a fast-paced project environment.
  • Strong organisational skills and attention to detail.
  • Experience with system implementations or upgrades.
  • Experience in managing change and resolving areas of resistance to change.

What We Offer

  • A competitive salary of £60,000 - £80,000 per annum, depending on experience.
  • Life Assurance (2.5 x salary).
  • Private medical insurance.
  • Annual Bonus Scheme.
  • 25 days holiday plus 8 bank holidays as standard (may vary by role).
  • Staff Shop.
  • Stakeholder Pension Scheme.
  • Discount & cashback platform.
  • Personal Accident Insurance.
  • Free health check.
  • Employee Assistance Programme.
  • A range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans).
  • Salary sacrifice car lease scheme.
  • Free independent mortgage advice.
  • Discounted tutoring for children.
  • Access to financial learning tools and affordable loans via your salary.
  • Free car parking - Site dependant.


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