Business Transformation Manager

17 hours ago

Moulton Chapel, Lincolnshire, United Kingdom Bakkavor Full time

About the Role

We are seeking an experienced Business Transformation Manager to join our team. As a key member of our commercial function, you will be responsible for championing process improvements and implementing standardised processes across the business.

You will work closely with project teams to assess and deploy future-state solutions, ensuring successful transitions to new ways of working. Your excellent troubleshooting and problem-solving skills will enable you to identify and resolve issues promptly, while your strong communication and collaboration skills will allow you to engage and influence stakeholders effectively.

In this role, you will have the opportunity to work on significant transformation projects with high-level change impacts, leveraging your expertise in business process knowledge and system implementation. You will receive advanced training and become a SAP Superuser, providing front-line assistance during go-live windows and supporting end-users post-implementation.

As a Business Transformation Manager, you will be responsible for ensuring the successful review and adoption of standard Bakkavor processes, helping colleagues understand and adjust to new ways of working in their functional area. You will act as a key liaison between project teams and the business, providing critical support to colleagues and offering important feedback to project teams.

Key activities will include coordinating change management activities, supporting business data activities, performing user testing in new systems, reviewing and validating training materials, and engaging and communicating with impacted groups.

Responsibilities

  • Serve as primary point of contact for day-to-day SAP end-users, supporting queries and issues, ensuring timely resolution and escalation when necessary.
  • Coordinate change management activities across affected functions, managing business impact actions to ensure successful transitions to new standard processes and ways of working.
  • Communicate effectively with impacted colleagues, champion changes, and provide insight into impacted audiences.
  • Work closely with project teams, utilising your understanding of existing systems, processes, and tools to assess and deploy future-state solutions.
  • Participate in SAP project activities, including User Acceptance Testing (UAT), attend workshops, go-live preparation, and post-go-live support.
  • Contribute as a Subject Matter Expert (SME), actively contributing or leading discussions using your knowledge of existing processes, data, or systems.
  • Support business data activities, including data cleansing and validation of training materials.

Requirements

  • Excellent troubleshooting, problem-solving, and analytical skills.
  • Strong communication and collaboration skills, able to work with both technical and non-technical stakeholders.
  • Strong interpersonal skills with the ability to engage and influence stakeholders.
  • Self-motivated with a proactive approach to problem-solving.
  • Excellent understanding of your department/function, processes, data, systems, and people.
  • Adaptable and able to thrive in a fast-paced project environment.
  • Strong organisational skills and attention to detail.
  • Experience with system implementations or upgrades.
  • Experience in managing change and resolving areas of resistance to change.

What We Offer

  • A competitive salary of £60,000 - £80,000 per annum, depending on experience.
  • Life Assurance (2.5 x salary).
  • Private medical insurance.
  • Annual Bonus Scheme.
  • 25 days holiday plus 8 bank holidays as standard (may vary by role).
  • Staff Shop.
  • Stakeholder Pension Scheme.
  • Discount & cashback platform.
  • Personal Accident Insurance.
  • Free health check.
  • Employee Assistance Programme.
  • A range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans).
  • Salary sacrifice car lease scheme.
  • Free independent mortgage advice.
  • Discounted tutoring for children.
  • Access to financial learning tools and affordable loans via your salary.
  • Free car parking - Site dependant.

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