Senior Commercial Lead

This role is pivotal to the success of the business.

Responsible for driving Good Customer Outcomes, MHRA Regulatory compliance, and product development in line with the profitable growth targets set for the business. It does this by considering the full range of customers (and target customers).

The role will lead the Commercial team working closely with the broader team to drive clear recommendations on how to manage and grow the business in a profitable and customer centric manner. It will take a wide perspective of the business, working withmultiple departments across the company, supporting a collaborative approach to forming recommendations and decision making.

To adhere to company Standard Operating Procedures at all times and comply with Good Distribution Practice. To comply with all company Health & Safety Policies, Procedures, Work Practices to ensure accuracy and quality at all times.

**Duties and Responsibilities**:
In your day-to-day role, as a Senior Commercial Lead you will:

- Work closely with the commercial director to identify project requirements, delivery timelines and costs for an efficient project implementation
- Leading the team in activities and projects that drive the business through product range development.
- Developing and evolving strategy and enhancing the product range.
- Ensuring that all products are designed, developed, and managed to embrace the customer needs and good customer outcomes set by the business and meet the requirements of the MHRA regulator.
- Gathering and analysing sufficient range of internal and external reference points/data and benchmarks to identify opportunities and benefits.
- Identifying and making recommendations and business cases for changes of products for both new and existing customers.
- Playing a key role in the end-to-end product development lifecycle, ensuring CST has a suite of products that supports new business acquisition commercial strategy.
- Managing the delivery of product initiatives across the business and acting as a key representative/Subject Matter Expert on projects where Commercial/Product expertise is required

**What you will bring to the team as Senior Commercial Lead**:

- Experience of working in a team focused on management of Pharmaceuticals or similar industry
- Awareness and understanding of the commercial and customer levers and trade-offs.
- An understanding of product development and how to collate and manage data to support building products that meet customer needs.
- Able to manage multiple activities and drive own workload to deliver business performance and projects on time
- Able to shape the business thinking and strategy in this core part of the business.
- Drive customer and commercial KPI’s to deliver and/or exceed the planned 'balanced scorecard’ for the business.
- Able to resolve complex business problems in a logical and persuasive way for the good of the customer and business.

**Other duties**:

- Ad-hoc duties as they arise and when needed
- Additional hours are worked as required to suit business needs
- To assist other departments as required
- Have a flexible approach in the role and rotate as required
- Reporting any issues and any concerns regarding Health and Safety to Line Manager
- Compliance with GDP
- Attend all mandatory training