IT Support Specialist

3 weeks ago


London, Greater London, United Kingdom Senitor Associates Full time £28,000 - £33,000

2nd Line Technician Opportunity

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We are seeking a skilled 2nd Line Technician to join our tight-knit team at Senitor Associates in Norwich. As a 2nd Line Technician, you will be responsible for providing support to external clients and working closely with our internal team to resolve IT-related issues.

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This is an exciting opportunity for individuals with diverse IT support experience to further develop their skills and advance their careers. Prior experience within a managed service provider (MSP) would be advantageous.

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Responsibilities:

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  • Manage tickets and provide updates to clients and feed back to the team for resolution
  • Assist with internal project implementation
  • Troubleshoot and diagnose a broad spectrum of IT-related issues
  • Configure and install new equipment
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Required Skills:

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  • Windows Operating System and Windows Server
  • Active Directory
  • Office 365, including SharePoint, Entra, Intune, and general applications
  • Networking skills, including TCP/IP, and work with Firewalls
  • Basic understanding of PowerShell
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The ideal candidate will have at least 3 years' experience in a similar role.

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About the Role:

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This role presents an excellent opportunity for IT professionals to grow their skills and take on new challenges. Our team at Senitor Associates values collaboration, innovation, and customer satisfaction.

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Salary:

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The estimated salary for this position is £28-33K per annum, depending on experience.



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