Collection Officer

3 days ago


Gloucester, Gloucestershire, United Kingdom Brook Street Full time

Job Title: Collection Officer

Job Summary:

We are seeking a highly skilled and motivated Collection Officer to join our team at Brook Street. As a Collection Officer, you will play a critical role in the enforcement of financial penalties imposed by the criminal courts.

Key Responsibilities:

  • Utilize advanced computer systems and government tools to aid in the tracing and recovery of financial penalties.
  • Conduct telephone debt recovery work to ensure effective enforcement of orders.
  • Perform general administrative duties, including data entry, filing, and record-keeping.
  • Collaborate with internal stakeholders to ensure seamless communication and coordination.
  • Contribute to the development and implementation of strategies to improve collection rates and reduce delinquency.

Requirements:

  • 3 years' experience in a related field, preferably in debt collection or financial services.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong analytical and problem-solving skills.
  • Proficiency in Microsoft Office and other relevant software applications.

What We Offer:

  • A competitive hourly rate of £11.59.
  • A temporary assignment with a high chance of extension.
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.

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