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Compliance Officer

2 months ago

Gloucester, Gloucestershire, United Kingdom Fish Insurance Careers Full time

Job Summary:

The Compliance Administrator plays a vital role in supporting the Third-Party Oversight Manager in overseeing the activities of Appointed Representatives (ARs), Introducer Appointed Representatives (IARs), and other third-party distribution relationships. This position provides administrative and operational support to ensure efficient and effective oversight activities.

Key Responsibilities:

  • Administrative Support:
    • Maintain accurate and up-to-date records, documentation, and databases for all third-party entities
    • Coordinate and schedule site visits, meetings, and training sessions
    • Prepare and distribute meeting agendas, minutes, and other relevant materials
    • Assist in the preparation of reports, presentations, and other documentation as required
  • Oversight and Monitoring Support:
    • Assist in the collection and analysis of data related to complaints, online reviews, customer feedback, QA and customer outcome metrics
    • Support the coordination and execution of mystery shopping exercises within AR premises
    • Monitor and track training completion data for AR colleagues
    • Assist in the preparation of AR oversight packs for governance forums
  • Communication and Coordination:
    • Act as a liaison between the Third-Party Oversight Manager and third-party entities, facilitating effective communication and coordination

About Fish Insurance Careers:

Fish Insurance Careers is a leading provider of insurance solutions, and we are committed to maintaining the highest standards of compliance and regulatory excellence. As a Compliance Administrator, you will play a critical role in supporting our Third-Party Oversight Manager in ensuring that our third-party relationships are managed effectively and efficiently.