Warm Welcome Coordinator

1 week ago


Fareham, United Kingdom Solent Hotel & Spa Full time
Warm Welcome Coordinator Job Opportunity

The Solent Hotel & Spa seeks a charismatic Warm Welcome Coordinator to deliver exceptional customer experiences from the moment guests arrive. As a key ambassador for our hotel, you will create lasting impressions and foster loyalty among our guests.

Your key responsibilities:

  • Greet every guest with a warm smile and provide a seamless welcome experience.
  • Offer personalized assistance and support to all guests, ensuring their stay meets their expectations.
  • Promote our hotel's facilities and services to enhance the overall guest experience.

To excel in this role, you must possess excellent communication skills, a strong work ethic, and the ability to remain calm under pressure. We offer a competitive salary, negotiable dependent on experience, along with benefits including:

  • A generous wagestream scheme allowing access to up to 40% of your wages each week.
  • 28 days annual leave (rising to 33 days after 5 years).
  • An employee assistance programme and health cash plan.
  • Enhanced maternity and paternity pay.
  • Apprenticeships available.
  • Generous employee discounts.
  • Life assurance and bespoke training programmes.


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