Application Support Specialist
5 days ago
DB Charles Recruitment is working with a client to find a permanent Support Analyst to join their growing business in Lincoln. The role involves providing excellent customer support service to the company's customers.
Key Responsibilities:- Training on IT systems and specific applications to deliver end-user support
- Taking and recording customer queries onto the support database ticketing system
- Providing support and resolutions to a variety of application and software queries
- Diarising and returning customers' phone calls
- Actioning fault responses in line with company procedures and agreed contracts
- Reporting major faults or bugs to the System Development Team using the correct reporting tools
- SQL updates
- Working closely with the Support Manager
- Liaising with internal teams
- Preferable background in customer service or a telephone-based role
- Will consider recent graduates with an interest in IT and systems
- A background in application or software support is highly advantageous
- Experience in delivering excellent customer service via phone, email, and face-to-face
- Working knowledge of basic IT systems
- Knowledge of Microsoft SQL Server is advantageous
- Ability to commit to a permanent role based in Lincoln with hybrid working
A salary up to £25,000 per annum dependent on experience, with different shift patterns available, including 8:00am to 4:45pm, 8:30am to 5:15pm, or 9:15am to 6:00pm.
-
Graduate Application Support Specialist
3 weeks ago
Lincoln, Lincolnshire, United Kingdom DB Charles Recruitment Full timeJob Summary:DB Charles Recruitment is seeking a highly motivated and detail-oriented Application Support Specialist to join our team in Lincoln. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide training on IT systems and specific...
-
Graduate Application Support Specialist
3 weeks ago
Lincoln, Lincolnshire, United Kingdom DB Charles Recruitment Full timeJob Summary:DB Charles Recruitment is seeking a highly motivated and detail-oriented Application Support Specialist to join our team in Lincoln. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide training on IT systems and specific...
-
Application Support Specialist
1 month ago
Lincoln, Lincolnshire, United Kingdom DBCharles Recruitment Full timeAbout the Role: DB Charles Recruitment is collaborating with a valued client to find a dedicated Support Analyst to enhance their expanding team.Position Overview: This permanent role focuses on providing Application & Software Support, with the flexibility of hybrid working arrangements. The primary responsibility is to assist customers, ensuring a high...
-
Application Support Specialist
3 days ago
Lincoln, Lincolnshire, United Kingdom DB Charles Recruitment Full timeSupport Analyst Opportunity in LincolnDB Charles Recruitment is working with a client to find a permanent Support Analyst to join their growing business in Lincoln. The role involves providing excellent customer support service to the company's customers.Key Responsibilities:Deliver end-user support through training on IT systems and specific...
-
Application Support Specialist
3 days ago
Lincoln, Lincolnshire, United Kingdom DB Charles Recruitment Full timeSupport Analyst Opportunity in LincolnDB Charles Recruitment is working with a client to find a permanent Support Analyst to join their growing business in Lincoln. The role involves providing excellent customer support service to the company's customers.Key Responsibilities:Deliver end-user support through training on IT systems and specific...
-
Application Support Specialist
7 days ago
Lincoln, Lincolnshire, United Kingdom DB Charles Recruitment Full timeSupport Analyst Opportunity in LincolnDB Charles Recruitment is working with a client to find a permanent Support Analyst to join their growing business in Lincoln. The role involves providing excellent customer support service to the company's customers.Key Responsibilities:Training on IT systems and specific applications to deliver end-user supportTaking...
-
Application Support Specialist
7 days ago
Lincoln, Lincolnshire, United Kingdom DB Charles Recruitment Full timeSupport Analyst Opportunity in LincolnDB Charles Recruitment is working with a client to find a permanent Support Analyst to join their growing business in Lincoln. The role involves providing excellent customer support service to the company's customers.Key Responsibilities:Training on IT systems and specific applications to deliver end-user supportTaking...
-
IT Support Specialist
2 weeks ago
Lincoln, Lincolnshire, United Kingdom Macildowie Recruitment and Retention Full timeJob Title: IT Support SpecialistWe are seeking an experienced IT Support Specialist to join our team at Macildowie Recruitment and Retention. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our clients and staff.Key Responsibilities:Provide technical support and assistance to clients and staff via phone,...
-
IT Support Specialist
2 weeks ago
Lincoln, Lincolnshire, United Kingdom Macildowie Recruitment and Retention Full timeJob Title: IT Support SpecialistWe are seeking an experienced IT Support Specialist to join our team at Macildowie Recruitment and Retention. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our clients and staff.Key Responsibilities:Provide technical support and assistance to clients and staff via phone,...
-
IT Support Specialist
7 days ago
Lincoln, Lincolnshire, United Kingdom Adecco UK LTD Full timeIT Support SpecialistWe are seeking a proactive and confident problem solver to join our client's IT support team in Lincoln. As an IT Support Specialist, you will be responsible for providing exceptional customer service and resolving technical issues in a dynamic and fast-paced environment.Key Responsibilities:Offer support to customers through phone and...
-
IT Support Specialist
7 days ago
Lincoln, Lincolnshire, United Kingdom Adecco UK LTD Full timeIT Support SpecialistWe are seeking a proactive and confident problem solver to join our client's IT support team in Lincoln. As an IT Support Specialist, you will be responsible for providing exceptional customer service and resolving technical issues in a dynamic and fast-paced environment.Key Responsibilities:Offer support to customers through phone and...
-
IT Support Specialist
3 days ago
Lincoln, Lincolnshire, United Kingdom Adecco UK LTD Full timeIT Support SpecialistWe are seeking a proactive and confident problem solver to join our client's IT support team in Lincoln. As an IT Support Specialist, you will be responsible for providing exceptional customer service and resolving technical issues in a dynamic and fast-paced environment.Key Responsibilities:Offer support to customers through phone and...
-
IT Support Specialist
3 days ago
Lincoln, Lincolnshire, United Kingdom Adecco UK LTD Full timeIT Support SpecialistWe are seeking a proactive and confident problem solver to join our client's IT support team in Lincoln. As an IT Support Specialist, you will be responsible for providing exceptional customer service and resolving technical issues in a dynamic and fast-paced environment.Key Responsibilities:Offer support to customers through phone and...
-
IT Support Specialist
1 week ago
Lincoln, Lincolnshire, United Kingdom Adecco Full timeWe are seeking a skilled and proactive IT Support Specialist to join our client's team in Lincoln. As a key member of the IT support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Offer support to customers through phone and email, ensuring timely and effective resolutions to...
-
IT Support Specialist
1 week ago
Lincoln, Lincolnshire, United Kingdom Adecco Full timeWe are seeking a skilled and proactive IT Support Specialist to join our client's team in Lincoln. As a key member of the IT support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Offer support to customers through phone and email, ensuring timely and effective resolutions to...
-
Support Care Specialist
1 month ago
Lincoln, Lincolnshire, United Kingdom Search Full timeJoin Our Team as a Support Care Specialist! If you are a dedicated Support Worker seeking a rewarding opportunity, this position with Search Consultancy, a prominent player in the UK healthcare recruitment sector, may be the perfect fit for you. We are in search of outstanding Support Workers to join our agency, delivering top-notch care and assistance to...
-
Aftersales Applications Specialist
3 days ago
Lincoln, Lincolnshire, United Kingdom Dynex Semiconductor Full timeAbout the RoleWe are seeking an experienced Applications Engineer to join our Power Assemblies Team at Dynex Semiconductor Ltd. As a key member of our team, you will play a crucial role in supporting our customers and clients, refining project and product specifications, and providing design support to our Engineering Design teams.Key ResponsibilitiesEngage...
-
Aftersales Applications Specialist
2 days ago
Lincoln, Lincolnshire, United Kingdom Dynex Semiconductor Full timeAbout the RoleWe are seeking an experienced Applications Engineer to join our Power Assemblies Team at Dynex Semiconductor Ltd. As a key member of our team, you will play a crucial role in supporting our customers and clients, refining project and product specifications, and providing design support to our Engineering Design teams.Key ResponsibilitiesEngage...
-
IT Support Specialist
3 weeks ago
Lincoln, Lincolnshire, United Kingdom Macildowie Recruitment and Retention Full timeJob Summary: We are seeking a highly motivated and experienced IT Support Specialist to join our team at Macildowie Recruitment and Retention. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our clients and staff, ensuring the smooth operation of our IT systems and infrastructure. Key Responsibilities: ...
-
IT Support Specialist
3 weeks ago
Lincoln, Lincolnshire, United Kingdom Macildowie Recruitment and Retention Full timeJob Summary: We are seeking a highly motivated and experienced IT Support Specialist to join our team at Macildowie Recruitment and Retention. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our clients and staff, ensuring the smooth operation of our IT systems and infrastructure. Key Responsibilities: ...