Warehouse Operations Leader

1 month ago


Hinckley, Leicestershire, United Kingdom DP World Full time

Job Overview

We are seeking an experienced Warehouse Operations Leader to join our team at DP World. This role is responsible for leading a team in a fast-paced distribution fulfillment service for e-commerce customers.

Main Responsibilities

  • Lead a team of warehouse staff to ensure customer service levels are met in line with customer Service Level Agreements (SLAs).
  • Achieve productivity levels in line with agreed Key Performance Indicators (KPIs).
  • Ensure safe working practices and adherence to safe working methods.
  • Manage succession planning, cross-training, and manpower planning to optimize warehouse operations.
  • Investigate and address disciplinary and grievance issues in a fair and transparent manner.
  • Develop and maintain a 5S program to improve efficiency and quality within the warehouse.
  • Collaborate with other functions, such as Inventory and Administration, to ensure seamless communication and execution.

About the Role

This is a key leadership position that requires strong experience in fast-paced warehouse/fulfillment environments. The ideal candidate will possess excellent leadership skills, strong numeracy and IT literacy, and excellent communication skills with customers and carriers.

Your Skills and Qualifications

  • Leadership experience in warehouse operations or similar environments.
  • Strong understanding of warehouse operations principles and practices.
  • Excellent problem-solving and decision-making skills.
  • Ability to communicate effectively with customers, carriers, and internal stakeholders.
  • Flexibility to work varied shifts, including weekends and late deliveries.

About DP World

DP World exists to make the world's trade flow better. We're a global company with over 103,000 employees, pushing trade further and faster towards a seamless supply chain. Our vision is to be the leader in integrated trade and logistics.

Earnings Estimate: £60,000 - £80,000 per annum, depending on experience.



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