Warehouse Management Supervisor
3 weeks ago
Job Description
">We are seeking an experienced Operations Supervisor to lead a team in delivering a fast-paced distribution fulfilment service for e-commerce customers. The successful candidate will ensure customer service levels are met in line with Customer SLA's, achieve productivity levels in line with agreed KPI's, and promote safe working practices within the team.
">Key Performance Indicators
">- ">
- Meet or exceed customer service level agreements
- Achieve productivity levels in line with agreed KPI's
- Ensure a safe working environment for all team members
- Successfully manage succession planning and support cross-training amongst the teams
Required Skills and Qualifications
">- ">
- Strong previous leadership experience in fast-paced warehouse/fulfilment type environments
- Highly numerate & IT-literate with excellent communication skills (between both customer and carriers)
- Team player with a hands-on approach
- Flexibility – to cover weekends and late deliveries when required.
- Strong communication skills, with carriers and the customer.
- Warehouse operations knowledge.
Working Environment
">This role is based in Hinckley and requires flexibility to work a variety of shifts, including weekends and late evenings.
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