Trading Standards Officer

2 weeks ago

West Midlands Combined Authority, United Kingdom Kenyon Block Consultants Ltd Full time
Job Description

As a Trading Standards Officer at Kenyon Block Consultants Ltd, you will play a vital role in ensuring a fair and safe trading environment for consumers and businesses. Your responsibilities will include:

  • Conducting comprehensive inspections of trade premises to ensure compliance with trading standards legislation.
  • Providing written and verbal advice and assistance to traders on trading standards matters, including advice on their rights and obligations.
  • Investigating complaints and service demands, and identifying, investigating, and reporting infringements arising from inspections, complaints, and enquiries.
  • Supporting the Council's Crime Reduction Strategy by enforcing legislation in relation to unfair trading practices in partnership with other agencies.
  • Developing and implementing projects and initiatives to increase awareness of consumer protection and promote best practice among traders.
  • Preparing and presenting talks and training on the work of the Trading Standards service and legislation enforced to a range of both internal and external audiences.
  • Assisting in developing policies and best practice for preventing and minimising crime, and participating in awareness raising campaigns with partner agencies to reduce crime.
  • Preparing press releases, articles for trade publications, members bulletins, etc. in association with the work of the department and outcomes of Court cases.
  • Championing the professional integrity of the Trading Standards service and supporting Customer Focus, Best Value, and electronic management of processes.
  • Actively sharing feedback on Trading Standards policies and interventions, and assisting and training new members of staff to become effective team members.

This is an exciting opportunity to join our team and contribute to the delivery of our Trading Standards service. If you have a passion for consumer protection and a strong commitment to enforcing legislation, we would love to hear from you.

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