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1st Line Technical Services Associate
1 month ago
We are looking for a talented 1st Line Technical Services Associate to join our team in Bristol. As a key member of our Technical Helpdesk, you will play a crucial role in supporting our infrastructure and delivering excellent customer service.
Your responsibilities will include providing technical support via phone and email, resolving technical issues, and collaborating with other teams to ensure seamless service delivery.
A competitive salary of £26,000-£31,000 per annum reflects the importance we place on finding the right person for this role.
Benefits Package:
- Annual leave entitlement increases based on length of service
- Length of service recognition awards
- Employee Assistance Programme
- Competitive Pension Scheme
- Online discounts and cashback rewards
- Technology scheme (qualifying period)
- Cycle to work scheme (qualifying period)
- 'Cash for Colleagues' – Employee referral scheme
- Career Pathways Programme – for development and further qualifications