Technical Service Representative
3 weeks ago
We are seeking a skilled Technical Service Representative to join our team at Import Export Services Ltd. The ideal candidate will have excellent communication skills, both written and verbal, and be proficient in Microsoft Excel, Word, and Outlook.
As a Technical Service Representative, you will be responsible for providing first-line technical support to our team, working closely with the IT and Systems Co-ordinator. This role offers a chance to learn from the ground up and grow into supporting large-scale projects.
This exciting opportunity is available due to the company's rapid growth and expansion. As a Technical Service Representative, you will be responsible for repairing and diagnosing issues with PCs, laptops, printers, and associated peripherals. You will also set up new starter equipment, including mobile phones and tablets, and be the point of contact for our external IT Support provider.
We offer a competitive salary of £72 per hour, basic hours are Monday to Friday 09:00, and free on-site parking at Head Office. Other benefits include increased annual leave by service length, private medical insurance, and access to a free on-site gym.
Key Skills:- Strong communication skills (written and verbal)
- Proficiency in Microsoft Excel, Word, and Outlook
- Flexible attitude to work
- Ability to maintain company asset logs
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