Tenancy Services Coordinator

2 weeks ago


West Bromwich, United Kingdom Adullam Homes Full time
As a Tenancy Services Coordinator, you will play a vital role in supporting vulnerable individuals and households by providing quality housing and tailored support plans. You will be responsible for delivering high-quality customer service that enhances the quality of life for tenants by providing safe, secure, and attractive environments. You will contribute to the maintenance and development of our values, culture, and ethos. Your responsibilities will include understanding the complex needs of tenants and delivering support plans that meet their requirements. You will work collaboratively with colleagues to maintain and develop sustainable communities. This role requires a flexible and approachable individual who can respond appropriately to challenging behavior. You will need excellent communication and interpersonal skills, good general IT skills, and an understanding of confidentiality. We offer a competitive salary up to £24,512.25 per annum, 25 days annual leave, plus 2 extra days for a year of no sick days. Other benefits include training and career advancement opportunities, discounted goods and services, pension scheme, access to wellbeing programmes, and refer a friend policy. Adullam Homes is committed to safeguarding and promoting the welfare of children, young people, and adults accessing our services. We expect all staff to share this commitment. The successful candidate will be subject to an Enhanced DBS check, scrutiny of employment history, and robust references checks.

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