Tenancy Sustainment Officer Position

4 days ago


West Bromwich, Sandwell, United Kingdom Adullam Homes Full time £24,512

About the Opportunity

We are seeking a skilled and compassionate individual to fill the role of Tenancy Sustainment Officer at Adullam Homes Housing Association Ltd.

The successful candidate will be responsible for delivering high-quality customer service, understanding the complex needs of tenants, and contributing to the maintenance and development of our values, culture, and ethos.

  • This is an exciting opportunity to make a positive impact in the lives of vulnerable individuals and households by providing safe, secure, and attractive environments.
  • You will have the chance to develop your skills and knowledge in areas such as supported exempt accommodation, community engagement, and partnership working.

Key Responsibilities

  • To provide excellent customer service, responding appropriately to challenging behaviour and addressing the complex needs of tenants.
  • To contribute to the development and implementation of tailored support plans, training, education, and employment opportunities that help people achieve stable lives.
  • To work collaboratively with colleagues and external partners to deliver high-quality services and create sustainable communities.

What We Offer

  • A competitive salary up to £24,512.25 per annum for 37.5 hours per week.
  • An attractive benefits package, including pension, access to Westfield Health, and life assurance.
  • Opportunities for career advancement and professional development.
  • A supportive and inclusive work environment that values diversity and promotes equality.


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