Community Tenancy Officer

3 days ago


West Bromwich, Sandwell, United Kingdom Adullam Homes Full time
Community Tenancy Officer Job Description

Adullam Homes is seeking a skilled Community Tenancy Officer to join our team in West Bromwich/Birmingham. As a key member of our staff, you will play a vital role in supporting vulnerable individuals and households by providing quality housing and tailored support plans.

The successful candidate will have excellent customer service skills, the ability to plan and prioritise effectively, and good general IT skills. A salary of up to £24,512.25 per annum for 37.5 hours per week is offered, along with competitive annual leave, training and career advancement opportunities, and a range of employee benefits.

About the Role

  • To work collaboratively with colleagues to maintain and develop the Association's values, culture, and ethos.
  • To contribute to the delivery of the Association's mission and objectives.
  • You will be responsible for ensuring that the needs of tenants, licensees, or occupants of Adullam properties are met within the context of Supported Exempt Accommodation.

Key Responsibilities

  • To deliver a consistently high customer service which enhances the quality of life for tenants by providing safe, secure, and attractive environments, creating sustainable communities.
  • To understand the complex needs of tenants, licensees, or occupants of Adullam properties within the context of Supported Exempt Accommodation.


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