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Service Engineer

2 months ago

SunburyonThames, Surrey, United Kingdom Johnson Controls International Full time

About Johnson Controls International

We are a leading global provider of smart and sustainable building solutions. Our mission is to shape the future and create a world that's safe, comfortable, and sustainable.

Job Summary

We are seeking a highly skilled Service Engineer - Security Systems Specialist to join our team in the London/Surrey area. As a Service Engineer, you will be responsible for servicing security systems, including intruder alarms and basic CCTV, to the relevant industry standards.

Key Responsibilities

  • Provide exceptional customer service to exceed the expectations and requirements of both internal and external customers, establishing and maintaining effective relationships with customers.
  • Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials.
  • Ensure your time is managed efficiently and jobs are prioritised correctly.
  • Correctly complete Engineer work reports, handover certificates/BSIA Certificates or checklist as appropriate.

Requirements

  • Experience within the Fire & Security industry.
  • Driving license.
  • Ability to lift and climb ladders.
  • Previous experience working in a customer-facing environment.

What We Offer

  • Competitive basic salary with excellent additional earnings potential.
  • Optional overtime.
  • Generous callout payments.
  • Travel Time.
  • Engineering Commission scheme.
  • Sales referral incentive scheme.
  • Pension.
  • 25 days holiday plus bank holidays.
  • Company Vehicle, uniform, all PPE, tools and ongoing training provided.
  • Industry leading Health & Safety and an employee assistance program.
  • Career progression opportunities.