Insight Generation Lead

1 week ago


London, Greater London, United Kingdom Harnham Full time
Harnham's Insurance Transformation

Harnham is an insurance company dedicated to enhancing customer experiences while transforming the insurance space. As our Customer Insight Manager, you will play a key role in this transformation by providing critical insights to inform our strategies.

You will analyze survey and complaint data, identifying areas of improvement and developing recommendations to enhance our customers' experiences. Your expertise in CX will enable us to create personalized experiences for our customers, driving loyalty and advocacy.

This role requires strong analytical and problem-solving skills, as well as excellent communication and stakeholder management skills. You should have experience working in a fast-paced environment and be able to adapt quickly to changing priorities.

The estimated salary for this position is £67,500 - £72,000 per annum, reflecting the value we place on your expertise. We offer a competitive benefits package and opportunities for professional growth and development.


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