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Technical Support Specialist

2 months ago

Midlands, United Kingdom Futures Full time
Job Overview

Specialist Technical Support Level 4

Futures is seeking a highly skilled Specialist Technical Support Level 4 to join our team and provide critical Saab support.

The successful candidate will be responsible for delivering a high level of technical support to both internal and external customers, ensuring the department provides the best possible service in terms of ICT services, specialist applications, and equipment.

Key Responsibilities:

  • Provide application support and maintenance
  • Manage Windows Server and VMware environments
  • Offer database support and troubleshooting
  • Ensure network and telephony systems are functioning correctly
  • Deliver M365 services and support
  • Provide command and control system experience, ideally with Saab SAFE
  • Support radio systems, including Airwave
  • Implement ITIL incident and change management processes

Requirements:

  • UK residency for the last 5 years for vetting purposes

About the Role

This is an exciting opportunity to join our team and contribute to the delivery of high-quality ICT services. If you have the skills and experience required, we encourage you to apply.