Technical Support Specialist
4 weeks ago
Technical Support Specialist
Our client, a leading manufacturer of machine tools, is seeking a skilled Technical Support Specialist to provide day-to-day technical support to the service and spares departments. The ideal candidate will have experience with Fanuc control systems and multi-axis CNC lathes, as well as strong mechanical and electrical knowledge for diagnosing machine and control faults remotely.
Key Responsibilities:
- Provide technical support to the service and spares departments
- Offer customer support via phone and email
- Manage the delivery and collection of repair equipment
- Coordinate with suppliers and sub-contractors
Requirements:
- Experience with Fanuc control systems and multi-axis CNC lathes
- Strong mechanical and electrical knowledge
- Excellent time management, communication, and IT skills
What We Offer:
- A competitive salary and bonus package
- A comprehensive pension scheme
- Life insurance and private health care
- A smartphone and other benefits
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