Technical Support Specialist

3 days ago


East Midlands, United Kingdom Solutions Engineering Recruitment Full time

Technical Support Specialist

Our client, a leading manufacturer of machine tools, is seeking a skilled Technical Support Specialist to provide day-to-day technical support to the service and spares departments. The ideal candidate will have experience with Fanuc control systems and multi-axis CNC lathes, as well as strong mechanical and electrical knowledge for diagnosing machine and control faults remotely.

Key Responsibilities:

  • Provide technical support to the service and spares departments
  • Offer customer support via phone and email
  • Manage the delivery and collection of repair equipment
  • Coordinate with suppliers and sub-contractors

Requirements:

  • Experience with Fanuc control systems and multi-axis CNC lathes
  • Strong mechanical and electrical knowledge
  • Excellent time management, communication, and IT skills

What We Offer:

  • A competitive salary and bonus package
  • A comprehensive pension scheme
  • Life insurance and private health care
  • A smartphone and other benefits


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