Revenue Collection Specialist
1 month ago
As a key member of our team at Devon County Council, you will play a vital role in ensuring the smooth operation of our Council Tax billing and collection process.
We are seeking an experienced and skilled individual to join our team, who can provide excellent customer service and communicate effectively with the public, colleagues, and other stakeholders.
The successful candidate will be responsible for:
- Responding to enquiries from the public and providing accurate and timely information
- Applying discounts, exemptions, and recovery work, including setting instalment arrangements and taking payments
- Overseeing enforcement action and ensuring compliance with complex rules and regulations
We offer a range of benefits, including access to the Local Government Pension Scheme, an Occupational Health service, and an Employee Assistance Programme to support your physical, mental, and financial wellbeing.
Our office is located in a beautiful part of the South West, offering a great work-life balance and opportunities to enjoy the local area.
We are committed to delivering an excellent service to our customers and stakeholders, and we are looking for someone who shares our values and is passionate about providing exceptional customer service.
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