On Board Manager Euston Talent Acquisition Lead

3 weeks ago


London, Greater London, United Kingdom Avanti West Coast Full time
On Board Manager Role Overview

As an On Board Manager at Avanti West Coast, you will be responsible for leading a dedicated team of on-board crews who deliver exceptional customer service. This is a people-oriented role that requires strong leadership and management skills to drive team performance and excellence.

Key Responsibilities:
  • Manage behaviours in line with business values, supervise performance, and address issues that may arise.
  • Lead the implementation of planned changes and support on-board teams with new commercial activities.
  • Ensure the safety of on-board teams and compliance with safety standards.
  • Manage budgets in line with Finance Business Partner.
  • Deliver great customer service in all circumstances.
  • This post requires flexibility to work hours that suit the railway environment.

Requirements:
  • Proven track record of leading teams and driving performance.
  • Strong safety awareness and compliance skills.
  • Ability to manage budgets and prioritize tasks.
  • Customer-focused approach and commitment to delivering excellent service.
  • Flexibility to work varied hours and be on-call.

What We Offer:
  • Competitive salary and opportunities for career progression.
  • Excellent training and development programs.
  • Collaborative and dynamic work environment.

Apply for this exciting opportunity to join our team and contribute to delivering exceptional customer service at Avanti West Coast.

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