On Board Manager Euston Talent Acquisition Lead
3 weeks ago
As an On Board Manager at Avanti West Coast, you will be responsible for leading a dedicated team of on-board crews who deliver exceptional customer service. This is a people-oriented role that requires strong leadership and management skills to drive team performance and excellence.
Key Responsibilities:
- Manage behaviours in line with business values, supervise performance, and address issues that may arise.
- Lead the implementation of planned changes and support on-board teams with new commercial activities.
- Ensure the safety of on-board teams and compliance with safety standards.
- Manage budgets in line with Finance Business Partner.
- Deliver great customer service in all circumstances.
- This post requires flexibility to work hours that suit the railway environment.
Requirements:
- Proven track record of leading teams and driving performance.
- Strong safety awareness and compliance skills.
- Ability to manage budgets and prioritize tasks.
- Customer-focused approach and commitment to delivering excellent service.
- Flexibility to work varied hours and be on-call.
What We Offer:
- Competitive salary and opportunities for career progression.
- Excellent training and development programs.
- Collaborative and dynamic work environment.
Apply for this exciting opportunity to join our team and contribute to delivering exceptional customer service at Avanti West Coast.
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