Customer Service Representative Position

3 weeks ago


Leeds, Leeds, United Kingdom CV-Library Full time

Overview: We are looking for a talented Temporary Customer Service Executive to join our team at CV-Library in Brighouse, HD6. This is a great opportunity to develop your customer service skills and work in a dynamic environment.

Job Details:

  • Contract Length: Up until the Christmas break.
  • Start Date: ASAP.
  • Pay: £11.00 per hour.
  • Hours: 40 hours per week, flexible on start and finish times.

Responsibilities:

  1. Customer Support: Handle customer inquiries via phone, email, and chat, providing prompt and accurate responses.
  2. Product Information: Provide customers with accurate product details, resolving queries and offering effective solutions.
  3. After-Sales Support: Assist with returns, exchanges, and refunds, ensuring a smooth customer experience.

Requirements:

  • Previous experience in a customer service role, handling high call volumes.
  • A positive and friendly attitude, with a genuine desire to help customers.

Benefits:

  • Ongoing training and development opportunities.
  • A supportive and dynamic work environment.


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