Customer Service Manager Assistant

3 days ago


Wokingham, Wokingham, United Kingdom Places Leisure Full time
About the Role

We are Places Leisure, a social enterprise that believes in creating active places and healthy people for communities to thrive. As an Assistant Placemaker Manager, you will play a key role in our mission by deputising for the Placemaking manager and coordinating Catering & Retail operations to maximise sales and profitability.

Key Responsibilities
  • Co-ordinate Catering & Retail operations to achieve sales and profitability targets
  • Stock management, including orders, takes, and audits
  • Deliver promotional activity and lead and manage employees in the catering team
  • Ensure the team responds to product enquiries from prospective and current members
  • Motivate the team to create opportunities and deliver agreed KPIs
About You

We are looking for an experienced professional with a passion for customer service and administration. Ideally, you will have previous management experience and a good understanding of all aspects of running a successful Leisure Centre, from membership acquisition to rota management.

What We Offer
  • Full Health & Fitness membership for you, a nominated adult, and up to 4 juniors
  • A bonus scheme for all colleagues at 2%
  • Flexible working, including part-time working, shift work, and more
  • An opportunity to purchase additional annual leave
  • Lots of opportunity to access ongoing personal learning and development
  • Access to our Company Pension scheme
  • Cashback plan for healthcare costs – up to £500 saving per year
  • Discounts of up to 50% on activities, centre shop, and cafes
  • Extra perks, including huge discounts and offers from shops, cinemas, and more


  • Wokingham, Wokingham, United Kingdom Places Leisure Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Service Manager to join our team at Places Leisure. As a key member of our management team, you will play a vital role in ensuring that our customers receive exceptional service and support.Key Responsibilities:Co-ordinate Catering & Retail operations to maximise sales and...


  • Wokingham, Wokingham, United Kingdom Wokingham Borough Council Full time

    Customer Service OfficerWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. As a key member of our customer services team, you will be responsible for providing exceptional service to our residents, responding to a wide range of enquiries, and resolving issues in a timely and professional...


  • Wokingham, Wokingham, United Kingdom Wokingham Borough Council Full time

    Customer Service OfficerWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. As a key member of our customer services team, you will be responsible for providing exceptional service to our residents, responding to a wide range of enquiries, and resolving issues in a timely and professional...


  • Wokingham, Wokingham, United Kingdom Wokingham Borough Council Full time

    Customer Service OfficerWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. As a key member of our customer service team, you will be responsible for providing exceptional service to our residents, responding to a wide range of enquiries, and resolving issues in a timely and professional...


  • Wokingham, Wokingham, United Kingdom Wokingham Borough Council Full time

    Customer Service OfficerWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. As a key member of our customer service team, you will be responsible for providing exceptional service to our residents, responding to a wide range of enquiries, and resolving issues in a timely and professional...


  • Wokingham, Wokingham, United Kingdom Wokingham Borough Council Full time

    Customer Service OfficerWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. As a key member of our customer services team, you will be responsible for providing excellent customer service to our residents, responding to a wide range of enquiries, and resolving issues in a timely and professional...


  • Wokingham, Wokingham, United Kingdom Wokingham Borough Council Full time

    Customer Service OfficerWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. As a key member of our customer services team, you will be responsible for providing excellent customer service to our residents, responding to a wide range of enquiries, and resolving issues in a timely and professional...


  • Wokingham, Wokingham, United Kingdom Wokingham Borough Council Full time

    Customer Service OfficerWe are seeking a highly skilled and enthusiastic Customer Service Officer to join our team at Wokingham Borough Council. As a key member of our customer service team, you will be responsible for providing exceptional service to our residents, responding to a wide range of enquiries, and resolving issues in a timely and professional...


  • Wokingham, Wokingham, United Kingdom Wokingham Borough Council Full time

    Customer Service OfficerWe are seeking a highly skilled and enthusiastic Customer Service Officer to join our team at Wokingham Borough Council. As a key member of our customer service team, you will be responsible for providing exceptional service to our residents, responding to a wide range of enquiries, and resolving issues in a timely and professional...


  • Wokingham, Wokingham, United Kingdom Mulberry Recruitment Full time

    Customer Service Manager Location: Winnersh Salary: £33,000-£36,000 Mulberry Recruitment is seeking a Customer Service Manager to join their fast-growing team in Winnersh. As a key member of the Client Services Management Team, you will be responsible for managing and supporting a Client Services Team in delivering exceptional service to a portfolio of...


  • Wokingham, Wokingham, United Kingdom Mizuno Corporation EMEA Full time £36,500

    Job Title: Customer Support CoordinatorReporting to the Head of EMEA Golf, this role is responsible for leading the golf customer service team and ensuring outstanding customer experiences for both internal and external stakeholders.Key Responsibilities:Coordinate team activities, provide guidance and training, and handle complex customer issues.Lead,...


  • Wokingham, Wokingham, United Kingdom Mizuno Corporation EMEA Full time £36,500

    Job Title: Customer Support CoordinatorReporting to the Head of EMEA Golf, this role is responsible for leading the golf customer service team and ensuring outstanding customer experiences for both internal and external stakeholders.Key Responsibilities:Coordinate team activities, provide guidance and training, and handle complex customer issues.Lead,...


  • Wokingham, Wokingham, United Kingdom Wokingham Borough Council Full time

    Customer Service Role at Wokingham Borough CouncilWe are seeking a skilled and enthusiastic Customer Services Officer to join our team at Wokingham Borough Council. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our residents, responding to a wide range of enquiries, and resolving issues in a timely...


  • Wokingham, Wokingham, United Kingdom Wokingham Borough Council Full time

    Customer Service Role at Wokingham Borough CouncilWe are seeking a skilled and enthusiastic Customer Services Officer to join our team at Wokingham Borough Council. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our residents, responding to a wide range of enquiries, and resolving issues in a timely...


  • Wokingham, Wokingham, United Kingdom Wokingham Borough Council Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our service delivery team, you will play a vital role in ensuring that our residents receive exceptional service and support.Key ResponsibilitiesProvide excellent customer service to residents via various...


  • Wokingham, Wokingham, United Kingdom Wokingham Borough Council Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our service delivery team, you will play a vital role in ensuring that our residents receive exceptional service and support.Key ResponsibilitiesProvide excellent customer service to residents via various...


  • Wokingham, Wokingham, United Kingdom Mulberry Recruitment Full time

    Customer Service Team Leader Location: Winnersh Salary: £33,000-£36,000 Mulberry Recruitment is seeking a Customer Service Team Leader to join their fast-growing team in Winnersh. As a key member of the Client Services Management Team, you will be responsible for managing and supporting a Client Services Team in delivering exceptional service to a...


  • Wokingham, Wokingham, United Kingdom Wokingham Borough Council Full time

    Are you passionate about delivering exceptional service and making a positive impact?Wokingham Borough Council is seeking a dedicated Customer Service Specialist to join our dynamic team. In this role, you will be the first point of contact for residents, providing support and guidance on a wide range of council services.What You'll Do:Provide prompt and...


  • Wokingham, Wokingham, United Kingdom Mizuno Corporation EMEA Full time £36,500

    Job Title: Customer Support CoordinatorReporting to the Head of EMEA Golf, this role is responsible for leading the golf customer service team and ensuring outstanding customer experiences to both internal and external stakeholders.Key Responsibilities:Coordinate team activities, provide guidance and training, handle complex customer issues, and continuously...


  • Wokingham, Wokingham, United Kingdom Mizuno Corporation EMEA Full time £36,500

    Job Title: Customer Support CoordinatorReporting to the Head of EMEA Golf, this role is responsible for leading the golf customer service team and ensuring outstanding customer experiences to both internal and external stakeholders.Key Responsibilities:Coordinate team activities, provide guidance and training, handle complex customer issues, and continuously...