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Store Manager

1 month ago

Ilford, Greater London, United Kingdom Barnardos Full time

About the Role:

The Store Manager will be responsible for the day-to-day running of our Widnes Store, leading a team of colleagues to maximise store sales and profits. As a key member of our retail team, you will play a crucial role in raising funds for the amazing services and support Barnardo's provides for children, young people, parents, and carers across the UK.

Key Responsibilities:

  • Ensuring stock is generated over the door by members of the public and donors sign up to the Gift Aid scheme.
  • Maintaining a high standard of service to customers at all times.
  • Implementing promotions in the Store as directed by Head Office or the Area Business Manager.
  • Maintaining a high standard of presentation, both in the windows and the interior of the Store.
  • Ensuring there is adequate stock available on the shop floor, at all times, on all key lines.
  • Providing training, development, work reviews and appraisals for paid staff to enable them to perform their jobs efficiently and effectively.
  • Creating an organised and pleasant working environment for staff and volunteers.
  • Actively recruiting the correct/specified number volunteers to deliver the stores objectives and KPI's.
  • Ensuring all financial, cash handling and security procedures are adhered to as per the Barnardo's Manager's Manual and the relevant Retail procedures.
  • Holding the shop keys, ensuring that the shop is secure whenever it is left unattended.

About You:

We are looking for an experienced and motivated individual who can deliver excellent customer service, manage people, and liaise and respond to a variety of people from varying backgrounds. You will have the ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the shop.

Benefits:

  • Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
  • 26 days annual leave plus bank holidays, increasing after 5 years service.
  • The ability to buy up to another 5 days annual leave via our HolidayPlus scheme.
  • A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options.
  • Service related sick pay from day 1.
  • Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's.
  • Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension.
  • Cycle2work scheme.
  • Interest free season ticket loans.
  • Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal.
  • Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
  • Free access to round the clock employee assistance program for advice and support.
  • Access to Barnardo's Corporate University.

About Barnardo's:

Barnardo's is a leading children's charity in the UK. We believe in children - no matter who they are, what they have done or what they have been through. We are committed to having a diverse and inclusive workforce for staff and volunteers. Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer.