Front Desk Support Specialist
15 hours ago
Estimated Salary: £13,000 per annum (£11.50 – £12.82 per hour)
Location: Birkenhead, Wirral Area
About the Job:We are seeking an experienced front desk support specialist to join our team at Aspion.
As a front desk support specialist, you will be responsible for providing exceptional customer service to patients, answering phone calls, and responding to emails in a timely manner.
The ideal candidate will have excellent communication skills, be able to work effectively in a team environment, and have experience working in a healthcare setting.
The shift pattern will be allocated based on successful application, requiring flexibility for 20 hours per week.
Key Duties:- Customer Service: Provide a high level of customer service to patients on reception.
- Phone Handling: Answer phone calls promptly and respond to queries in a professional manner.
- Email Management: Respond to emails in a timely manner and maintain accurate records.
- Patient Registration: Register new patients and conduct necessary checks.
- Clinical Support: Assist clinicians in General Practice with administrative tasks.
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