Front Desk Support Specialist

15 hours ago


Birkenhead, Wirral, United Kingdom Aspion Full time
Front Desk Support Specialist Vacancy

Estimated Salary: £13,000 per annum (£11.50 – £12.82 per hour)

Location: Birkenhead, Wirral Area

About the Job:

We are seeking an experienced front desk support specialist to join our team at Aspion.

As a front desk support specialist, you will be responsible for providing exceptional customer service to patients, answering phone calls, and responding to emails in a timely manner.

The ideal candidate will have excellent communication skills, be able to work effectively in a team environment, and have experience working in a healthcare setting.

The shift pattern will be allocated based on successful application, requiring flexibility for 20 hours per week.

Key Duties:
  1. Customer Service: Provide a high level of customer service to patients on reception.
  2. Phone Handling: Answer phone calls promptly and respond to queries in a professional manner.
  3. Email Management: Respond to emails in a timely manner and maintain accurate records.
  4. Patient Registration: Register new patients and conduct necessary checks.
  5. Clinical Support: Assist clinicians in General Practice with administrative tasks.


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