Bilingual Customer Service Representative
2 weeks ago
Job Title: Bilingual Customer Service Advisor
Job Summary:
We are seeking a highly skilled Bilingual Customer Service Advisor to join our team at Winsearch UK. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients in both Polish and English.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide product information and answer customer questions in both Polish and English
- Work closely with internal teams to resolve customer complaints and issues
- Meet or exceed customer satisfaction targets
Requirements:
- Fluent in Polish and English
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment
- Basic computer skills and knowledge of customer service software
What We Offer:
- A competitive hourly rate of £11.45
- A permanent contract with a minimum of 40 hours per week
- A bonus scheme
- A supportive and dynamic work environment
Working Hours:
Monday to Friday, 11:00 to 21:00, with one Saturday per month, 08:00 to 16:00
About Us:
Winsearch UK is a leading provider of customer service solutions to the food manufacturing industry. We are committed to delivering exceptional customer service and building long-term relationships with our clients.
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