Bilingual Customer Service Representative

2 weeks ago


Manchester, United Kingdom Winsearch Full time

Job Title: Bilingual Customer Service Advisor

Job Summary:

We are seeking a highly skilled Bilingual Customer Service Advisor to join our team at Winsearch UK. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients in both Polish and English.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product information and answer customer questions in both Polish and English
  • Work closely with internal teams to resolve customer complaints and issues
  • Meet or exceed customer satisfaction targets

Requirements:

  • Fluent in Polish and English
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment
  • Basic computer skills and knowledge of customer service software

What We Offer:

  • A competitive hourly rate of £11.45
  • A permanent contract with a minimum of 40 hours per week
  • A bonus scheme
  • A supportive and dynamic work environment

Working Hours:

Monday to Friday, 11:00 to 21:00, with one Saturday per month, 08:00 to 16:00

About Us:

Winsearch UK is a leading provider of customer service solutions to the food manufacturing industry. We are committed to delivering exceptional customer service and building long-term relationships with our clients.



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