Development Underwriter

2 months ago

Croydon, Greater London, United Kingdom PIB Group Full time
About the Role

We are seeking an experienced Underwriter to join our team at PIB Group, a leading provider of insurance solutions. As a Development Underwriter, you will play a key role in supporting the growth and development of our business.

Key Responsibilities
  • Deal with underwriting referrals for new business quotations, mid-term adjustments, and renewals in line with agreed delegated underwriting authority guidelines.
  • Handle technical team queries by phone and email within agreed authority limits.
  • Conduct triage on system-generated renewals and identify policies that require additional information prior to renewal terms being generated.
  • Approach insurers with referrals on scenarios that are outside of our Delegated Authority in terms of pricing, coverage, and policy conditions.
  • Be organized with your work allocation and prioritize where necessary while regularly reporting to the Product and Proposition Manager.
  • Adhere to compliance and regulatory procedures.
  • Ensure that team KPIs, service standards, and targets are achieved and exceeded where possible.
  • Be responsible for the oversight and reporting of Technical QA as well as other ad hoc reporting as required by the business.
  • Be actively involved in assisting with coaching and providing training content and promote a culture of excellent customer service, team performance, and continuous improvement.
Requirements
  • Proficient in Word and Excel.
  • Proven underwriting experience and previous knowledge of delegated authority schemes.
  • Experience of working within a regulated FCA environment.
  • Ability to understand and implement 'best practice' in customer service.
  • Good experience using bespoke systems, preferably including Acturis.
  • High level of accuracy and attention to detail, coupled with excellent time management.
  • Ability to work under pressure, adapt, and be flexible in approach.
  • Excellent communication skills, including verbal, written, listening, and negotiation, with the ability to communicate at all levels.
About Us

PIB Group is a leading provider of insurance solutions, committed to improving our environmental impact in a responsible way. We offer a comprehensive learning and development framework, including professional study options and apprenticeships, which are available to all employees. We also have a comprehensive benefits package, including a competitive salary, death in service benefit, company pension scheme, and enhanced maternity and paternity leave packages.

We are committed to supporting our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking, and much more. We also offer a wide range of discounts, including a kids pass, discounts at hairdressers and beauticians, climate change projects, and many more.

We are proud to be part of the PIB Community Trust, which supports fundraising and grants for charities. If you are interested in supporting the local community and engaging with charities, you have the opportunity to take an extra day to support this with a Volunteering day.

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